Travel Alerts


Scheduled Website Maintenance

Last updated: 04 August 2023, 10:34

Dear Customer, please be informed Kenya Airways website will be under maintenance on 3rd August 2023 between 00:00 and 00:30 EAT.


Road Closure

Last updated: 20 July 2023, 11:21

In anticipation of the Nairobi City Marathon tomorrow, we encourage you to plan, check-in online & arrive early for your flight.


China COVID Alert

Last updated: 20 July 2023, 06:28

Passengers travelling from Kenya to China can now use self-COVID antigen test to replace PCR test.

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Customer Excellence Center

If you require further assistance, please call Contact Center at +254 711 024 747 or email