Customer Excellence Center
Open 24 hours
In-Flight Entertainment: Some of our aircraft have dedicated screens with baby-friendly content to help keep your little one engaged during the flight.
Lap Infant Policies: We have specific guidelines for traveling with lap infants, including information on ticketing, baggage allowance, and age restrictions. Please review our policies before your journey.
Flight Attendant Assistance: Our flight attendants are trained to assist with various aspects of infant travel, from preparing baby bottles to offering tips for soothing during the flight.
At Kenya Airways, we're committed to making your journey with your infant as smooth and comfortable as possible. We value your trust in us and look forward to serving you and your family on board.
