Cookie Policy

Introduction

This website (www.kenya-airways.com) is owned and run by Kenya Airways PLC of Airport North Road, Embakasi, Nairobi, Kenya, also referred to in this Cookie Policy as "Kenya Airways", "we" or "us". Kenya Airways is committed to protecting and respecting your privacy.

This Cookie Policy should be read together with our Privacy Policy. It explains what cookies are and how and why they may be stored on and accessed from your device when you use this website.

We may amend this Cookie Policy at any time. If we do this we will post the revised version date at the bottom of this page. Unless we inform you otherwise, a change will take effect seven days after the date that we post it. Your use of the site and our services after a change takes effect will be subject to this policy as amended by any change. Such use will also constitute your acceptance of that change.

What are Cookies?

Cookies are small text files that are placed on your computer, mobile phone or tablet by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to website owners.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to use the site, you are agreeing to our use of cookies in accordance with the terms of this policy.

More information on all aspects of cookies (including how to disable cookies) can be found on www.allaboutcookies.org. Please note that Kenya Airways has no affiliation with, and is not responsible for this and any other third party website mentioned in this policy.

How do we use Cookies?

Below is a detailed list of the cookies we use, with a description.

Please note that any processing of your personal information in connection with cookies, and for other purposes, is governed by our Privacy Policy.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website analyse how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information please visit www.google.com/analytics/.

Refusing or withdrawing your consent to the use of Cookies

Except where allowed by applicable law, we place cookies after having received your consent through the cookie banner or preference center. You can change your cookie settings, per cookie category, at any time by clicking on the "Cookie Settings" button below (except for strictly necessary cookies that are required for the proper functioning of the site):

You can also refuse or withdraw your consent to the use of cookies and disable them at any time by changing the settings on your browser. However, please note that if you do so, it may affect your ability to properly use this website.

You may opt-out from cookies by visiting the following sites and selecting which company cookies you would like to opt-out from:

Contact Us

If you have any questions or need further information about our cookie practices, please contact us at Kenya Airways PLC, Airport North Road, Embakasi, Nairobi, Kenya. Email: customer.relations@kenya- airways.com.

Last updated: August 2023