Customer Excellence Center
Open 24 hours
Make us an offer online before 14 hours to your departure time and with a little luck, we will get back to you with a bid acceptance.
Have you already made your booking?
Enter your details above to see if you qualify to upgrade your ticket.
NOTE: Business class passengers do not have miles accrual as a benefit.
Do you need to book your ticket first? Book here and you will get an upgrade request email after you get your ticket.
Upgrade and pay at the Check-in Counter
With a valid and qualified Economy Class ticket, a small fee will be added to allow you to upgrade to business class. This upgrade will only be valid for the specific sector of travel.
