We wish to inform our customers that we will operate repatriation flights Nairobi-Dubai on 04 March 2026, and Dubai-Nairobi on 05 March 2026, following slots approval by Dubai Airport Management. This follows the guidance by the UAE authorities on the resumption of limited operations at Dubai Airport on 02 March 2026, with a small number of flights permitted to operate from Dubai International Airport (DXB) strictly for repatriation purposes.

These are not regular scheduled flights, rather repatriation flights for customers who are citizens or have residency in the UAE to be able to travel out of Nairobi and vice versa. We request our customers in Dubai not to proceed to DXB Airport until we have communicated a confirmed departure date and time.

Customers are also advised to check their flight status on Kenya-airways.com and update their contact details through the Manage Booking option on our website, so we can reach them directly for further updates.

We sincerely apologise for any inconvenience caused and appreciate your patience and understanding. The safety of our crew and customers remains our highest priority, and we will communicate directly with affected customers to provide the necessary assistance.

Should you need further assistance, please contact our Customer Excellence Team at +254 711 024 747, WhatsApp +254 705 474 747, or via X @KQSuport.

*As this is a developing situation, we have not resumed scheduled operations to Dubai. We will provide updates as soon as new information becomes available and share a confirmed schedule as soon as we have approvals from the UAE Authorities.

Corporate Communications