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  • Request for your refund

    Thank you for contacting Kenya Airways for your refund request. Your refund will be processed as per your ticket rules and conditions. In order to process your request kindly fill in the form below and click the submit button. By filling and submitting this form you are also confirming that you would like your full itinerary or the remaining unutilized part of your itinerary to be cancelled by Kenya Airways.


    We commit to process your request within a minimum of 21 days from date of receipt, however due to the COVID-19 Pandemic we are currently receiving high refund requests, hence you may experience some unforeseen delays. Kindly bear with us.


    Thank you for your continued support and patronage. We look forward to serving you again in the future.


    Please note all fields marked with * are mandatory

     
     
     
     
     

     

     

     

     

     

     

     

     
     
     
     
     
     
     
     
     
     
     
     
     

     

     I understand that I will not be able to reverse the process once I have submitted this request.
     I confirm all details I have entered are correct.
     

     

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