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  • Excess Baggage Charges

    1st additional bag (up to 23kgs) :

    AIRPORT PRICE

    (1ST BAG)

    NAIROBI

    DOMESTIC &

     EAST AFRICA

    AFRICA 1 AFRICA 2

    MIDDLE

    EAST/ASIA

    EUROPE/

    AMERICA

    NAIROBI

     

    25 

    25 

    50 

    200 

    200

    DOMESTIC & EAST AFRICA

    25

    25

    25 

    50

    225 

    225 

    AFRICA 1

    25

    25 

    25

    50

    225

    225 

    AFRICA 2 

    50  

    50

    50

    50

    250

    225 

    MIDDLE EAST/ASIA

    200

    225

    225

    250

    250

    250 

    EUROPE/AMERICA 

    200

    225

    225

    225 

    250

    250


    1st bag-Pre-sale price greater than 24hrs to departure :


    AIRPORT PRICE

    (1ST BAG)

    NAIROBI

    DOMESTIC &

     EAST AFRICA

    AFRICA 1 AFRICA 2

    MIDDLE

    EAST/ASIA

    EUROPE/

    AMERICA

    NAIROBI

     

    20 

    20

    40

    160

    160 

    DOMESTIC & EAST AFRICA

    20

    20

    20

    40

    180

    180 

     AFRICA 1

    20

    20 

    20

    40

    180

    180

    AFRICA 2 

    40 

    40 

    40 

    40

    200

    180 

    MIDDLE EAST/ASIA

    160

    180

    180

    200

    200

    200

    EUROPE/AMERICA 

    160

    180

    180

    180

    200

    200



    2nd Additional bag (up to 23kgs):


    AIRPORT PRICE

    (2ND BAG)

    NAIROBI

    DOMESTIC &

     EAST AFRICA

    AFRICA 1 AFRICA 2

    MIDDLE

    EAST/ASIA

    EUROPE/

    AMERICA

    NAIROBI

     

    50 

    50 

    100

    200 

    200

    DOMESTIC & EAST AFRICA

    50

    50

    50 

    100

    225 

    225 

    AFRICA 1

    50

    50 

    50

    100

    225

    225 

    AFRICA 2 

    100  

    100

    100 

    100

    250

    225 

     MIDDLE EAST/ASIA

    200

    225

    225

    250

    250

    250 

     EUROPE/AMERICA 

    200

    225

    225 

    225 

    250

    250



    2nd bag-Pre-sale price greater than 24hrs to departure:

    AIRPORT PRICE

    (2ND BAG)

    NAIROBI

    DOMESTIC &

     EAST AFRICA

    AFRICA 1 AFRICA 2

    MIDDLE

    EAST/ASIA

    EUROPE/

    AMERICA

    NAIROBI

     

    40 

    40 

    80

    160

    160

    DOMESTIC & EAST AFRICA

    40

    40

    40 

    80 

    180 

    180 

     AFRICA 1

    40

    40 

    40

    80

    180

    180 

    AFRICA 2 

    80

    80 

    80 

    80 

    200

    180 

    MIDDLE EAST/ASIA

    160

    180

    180

    200

    200

    200 

    EUROPE/AMERICA 

    160

    180

    180

    180

    200

    200




    3rd Additional bag (up to 23kgs)

    AIRPORT PRICE

    (3RD BAG)

    NAIROBI

    DOMESTIC &

     EAST AFRICA

    AFRICA 1 AFRICA 2

    MIDDLE

    EAST/ASIA

    EUROPE/

    AMERICA

    NAIROBI

     

    75 

    75 

    150 

    225 

    250

    DOMESTIC & EAST AFRICA

    75

    75

    75 

    150

    250

    300 

    AFRICA 1

    75

    75 

    75

    150

    250

    300 

    AFRICA 2 

    150  

    150

    150

    150

    300 

    300 

    MIDDLE EAST/ASIA

    225

    250

    250

    300

    300

    300

    EUROPE/AMERICA 

    250

    300 

    300 

    300 

    300 

    300



    3rd bag-Pre-sale price greater than 24hrs to departure :


    AIRPORT PRICE

    (3RD BAG)

    NAIROBI

    DOMESTIC &

     EAST AFRICA

    AFRICA 1 AFRICA 2

    MIDDLE

    EAST/ASIA

    EUROPE/

    AMERICA

    NAIROBI

     

    60

    60 

    120

    180 

    200

    DOMESTIC & EAST AFRICA

    60

    60

    60 

    120

    200 

    240 

    AFRICA 1

    60

    60 

    60

    120

    200

    240 

    AFRICA 2 

    120  

    120

    120

    120

    240

    240 

    MIDDLE EAST/ASIA

    180

    200

    200

    240

    240

    240 

    EUROPE/AMERICA 

    200

    240 

    240 

    240

    240

    240



    Note:

    • All bags above 32kgs to be transported as cargo.
    • Motorized wheelchair is part of normal free baggage allowance.
    • For each allowable piece that exceeds the allowable weight, excess baggage charges shall apply.
    • Chargeable special baggage will not be accepted as a free allowable piece including for frequent flyers.

    REFERENCE TABLE:

    Domestic and East Africa

    Kenya,Tanzania, Uganda, Burundi, Rwanda,   

    Intra Africa 1 and all 5th Freedom sectors

     (5th Freedom sectors are all flights KQ operate without touching the HUB, NBO)

    Ethiopia, Djibouti, Seychelles, Malawi, Zambia, Zimbabwe.

    5th Freedom : VFA-CPT, LVI-CPT, HRE-LUN, LUN-LLW, ACC-FNA, ACC-ROB, BKO-DKR, ABJ-DKR, DLA-BGF, EBB-BGF, BKK-CAN, ADD-JIB, NLA-FBM

    Intra Africa 2

    All other African destinations not listed in Intra Africa 1

    Middle East/Asia

    Thailand, UAE, India, China, Saudi Arabia Rest of Middle East & Asia

    Europe/America

    Netherlands, France, United Kingdom Rest of Europe

    Americas


    NOTE: Values and Currencies:

    • All charges in USD except sales from Europe.
    • All charges from Europe (JV) will be in Euro/GBP.
    • The USD rate shall be used for conversion in all other currencies of trade.


    • Baggage subject to excess baggage charges


      • All checked-in baggage exceeding free baggage allowances.
      • Carriage of special baggage on extra seat/s.

    Heavy bag:

    This includes any baggage above 23.5kgs up to 32kgs. The baggage charges are applied for heavy bag regardless of whether this bag is in the free allowance or in excess. Excluded from this is a business class guest with 32kgs as their allowable baggage weight. 

    Heavy bag will only be purchased at the airport of departure. Heavy bag charges are as per the below: 

    Heavy bag charges:

    Only Airport

    NAIROBI

    DOMESTIC &

     EAST AFRICA

    AFRICA 1 AFRICA 2

    MIDDLE

    EAST/ASIA

    EUROPE/

    AMERICA

    NAIROBI

     

    25

    50

    50

    50 

    75

    DOMESTIC & EAST AFRICA

    25

    25

    50

    60

    75

    75

    AFRICA 1

    50

    50 

    50

    60

    75

    75

    AFRICA 2 

    50 

    60 

    60 

    60 

    75

    100 

    MIDDLE EAST/ASIA

    50

    75

    75

    75 

    75

    100

    EUROPE/AMERICA 

     75

    75 

    75 

    100 

    100 

    100 



    Arms and Ammunitions charges:  

    NOTE: 

    The customer Service Agent shall contact security personnel or Station Manager for handling procedures. The local security procedures at the Departure and arrival stations shall be adhered to. 


    AIRPORT ONLY 


    NAIROBI

    DOMESTIC &

     EAST AFRICA

    AFRICA 1 AFRICA 2

    MIDDLE

    EAST/ASIA

    EUROPE/

    AMERICA

    NAIROBI

     

    20

    50

    50 

    50

    50

    DOMESTIC & EAST AFRICA

    20

    20

    50

    50

    50

    50

    AFRICA 1

    50

    50

    50

    50

    50

    50

    AFRICA 2 

    50  

    50

    50

    50

    50

    50

    MIDDLE EAST/ASIA

    50

    50

    50

    50

    50

    50

    EUROPE/AMERICA 

    50

    50

    50

    50

    50

    50


    NOTE:

      • Guests arriving from wide body aircraft and connecting to narrow body aircraft may not travel with some of their excess baggage due to weight and space restrictions.
      • There is no guarantee of the number of bags that will be uplifted. Number of bags uplifted is subject to availability.

      Specifications

      • Wide body aircraft - B787
      • Narrow body aircraft - B737,738, E170/190  

      Excess Baggage Segregation

      At Nairobi Hub, the baggage team shall ensure that on trader routes, baggage uplift is prioritized. The team shall ensure:

      • Free allowable baggage which has a higher priority than excess baggage is uplifted first including items such as wheelchairs or mobility devices.
      • Loading of excess baggage shall be after completion of loading of allowable bags.
      • Excess baggage is "subject to space" availability.

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