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  • Excess Baggage Charges

    1. 1st Additional Bag(up to 23kgs)

      AIRPORT PRICE

      (1ST BAG)

      NAIROBI

      DOMESTIC &

       EAST AFRICA

      AFRICA 1 AFRICA 2

      MIDDLE

      EAST/ASIA

      EUROPE/

      AMERICA

      NAIROBI

       

      25 

      25 

      50 

      200 

      200

      DOMESTIC & EAST AFRICA

      25

      25

      25 

      50

      225 

      225 

      AFRICA 1

      25

      25 

      25

      50

      225

      225 

      AFRICA 2 

      50  

      50

      50

      50

      250

      225 

      MIDDLE EAST/ASIA

      200

      225

      225

      250

      250

      250 

      EUROPE/AMERICA 

      200

      225

      225

      225 

      250

      250

    1. Advance Purchase-(1st bag) Pre-sale price greater than 24hrs to departure


      ADVANCE PURCHASE 

      (1ST BAG)

      NAIROBI

      DOMESTIC &

       EAST AFRICA

      AFRICA 1 AFRICA 2

      MIDDLE

      EAST/ASIA

      EUROPE/

      AMERICA

      NAIROBI

       

      20 

      20

      40

      160

      160 

      DOMESTIC & EAST AFRICA

      20

      20

      20

      40

      180

      180 

       AFRICA 1

      20

      20 

      20

      40

      180

      180

      AFRICA 2 

      40 

      40 

      40 

      40

      200

      180 

      MIDDLE EAST/ASIA

      160

      180

      180

      200

      200

      200

      EUROPE/AMERICA 

      160

      180

      180

      180

      200

      200

    1. 2nd Additional bag (up to 23kgs):

      AIRPORT PRICE

      (2ND BAG)

      NAIROBI

      DOMESTIC &

       EAST AFRICA

      AFRICA 1 AFRICA 2

      MIDDLE

      EAST/ASIA

      EUROPE/

      AMERICA

      NAIROBI

       

      50 

      50 

      100

      200 

      200

      DOMESTIC & EAST AFRICA

      50

      50

      50 

      100

      225 

      225 

      AFRICA 1

      50

      50 

      50

      100

      225

      225 

      AFRICA 2 

      100  

      100

      100 

      100

      250

      225 

       MIDDLE EAST/ASIA

      200

      225

      225

      250

      250

      250 

       EUROPE/AMERICA 

      200

      225

      225 

      225 

      250

      250



    1. Advance Purchase-(2nd bag)Pre-sale price greater than 24hrs to departure:

      ADVANCE PURCHASE 

      (2ND BAG)

      NAIROBI

      DOMESTIC &

       EAST AFRICA

      AFRICA 1 AFRICA 2

      MIDDLE

      EAST/ASIA

      EUROPE/

      AMERICA

      NAIROBI

       

      40 

      40 

      80

      160

      160

      DOMESTIC & EAST AFRICA

      40

      40

      40 

      80 

      180 

      180 

       AFRICA 1

      40

      40 

      40

      80

      180

      180 

      AFRICA 2 

      80

      80 

      80 

      80 

      200

      180 

      MIDDLE EAST/ASIA

      160

      180

      180

      200

      200

      200 

      EUROPE/AMERICA 

      160

      180

      180

      180

      200

      200



    1. 3rd Additional bag (up to 23kgs)

      AIRPORT PRICE

      (3RD BAG)

      NAIROBI

      DOMESTIC &

       EAST AFRICA

      AFRICA 1 AFRICA 2

      MIDDLE

      EAST/ASIA

      EUROPE/

      AMERICA

      NAIROBI

       

      75 

      75 

      150 

      225 

      250

      DOMESTIC & EAST AFRICA

      75

      75

      75 

      150

      250

      300 

      AFRICA 1

      75

      75 

      75

      150

      250

      300 

      AFRICA 2 

      150  

      150

      150

      150

      300 

      300 

      MIDDLE EAST/ASIA

      225

      250

      250

      300

      300

      300

      EUROPE/AMERICA 

      250

      300 

      300 

      300 

      300 

      300



    2. Advance Purchase-(3rd bag)Pre-sale price greater than 24hrs to departure

      ADVANCE PURCHASE 

      (3RD BAG)

      NAIROBI

      DOMESTIC &

       EAST AFRICA

      AFRICA 1 AFRICA 2

      MIDDLE

      EAST/ASIA

      EUROPE/

      AMERICA

      NAIROBI

       

      60

      60 

      120

      180 

      200

      DOMESTIC & EAST AFRICA

      60

      60

      60 

      120

      200 

      240 

      AFRICA 1

      60

      60 

      60

      120

      200

      240 

      AFRICA 2 

      120  

      120

      120

      120

      240

      240 

      MIDDLE EAST/ASIA

      180

      200

      200

      240

      240

      240 

      EUROPE/AMERICA 

      200

      240 

      240 

      240

      240

      240



      Note:

      • All bags above 32kgs to be transported as cargo.
      • Motorized wheelchair is part of normal free baggage allowance.
      • For each allowable piece that exceeds the allowable weight, excess baggage charges shall apply.
      • Chargeable special baggage will not be accepted as a free allowable piece including for frequent flyers.
    1. Reference Table

      Domestic and East Africa

      Kenya,Tanzania, Uganda, Burundi, Rwanda,   

      Intra Africa 1 and all 5th Freedom sectors

       (5th Freedom sectors are all flights KQ operate without touching the HUB, NBO)

      Ethiopia, Djibouti, Seychelles, Malawi, Zambia, Zimbabwe.

      5th Freedom : VFA-CPT, LVI-CPT, HRE-LUN, LUN-LLW, ACC-FNA, ACC-ROB, BKO-DKR, ABJ-DKR, DLA-BGF, EBB-BGF, BKK-CAN, ADD-JIB, NLA-FBM

      Intra Africa 2

      All other African destinations not listed in Intra Africa 1

      Middle East/Asia

      Thailand, UAE, India, China, Saudi Arabia Rest of Middle East & Asia

      Europe/America

      Netherlands, France, United Kingdom Rest of Europe

      Americas


      NOTE: Values and Currencies:

      • All charges in USD except sales from Europe.
      • All charges from Europe (JV) will be in Euro/GBP.
      • The USD rate shall be used for conversion in all other currencies of trade.


      • Baggage subject to excess baggage charges


        • All checked-in baggage exceeding free baggage allowances.
        • Carriage of special baggage on extra seat/s.
    1. Heavy Baggage

      This includes any baggage above 23.5kgs up to 32kgs. The baggage charges are applied for heavy bag regardless of whether this bag is in the free allowance or in excess. Excluded from this is a business class guest with 32kgs as their allowable baggage weight. 

      Heavy bag will only be purchased at the airport of departure.

      Heavy bag fees apply as follows: 

      • For Baggage Allowance: the prices apply as above (per piece)
      • For Excess bag: the price computation will constitute (Excess bag charge + Heavy Bag charge)

      Heavy bag charges:


      Only Airport

      NAIROBI

      DOMESTIC &

       EAST AFRICA

      AFRICA 1 AFRICA 2

      MIDDLE

      EAST/ASIA

      EUROPE/

      AMERICA

      NAIROBI

       

      25

      50

      50

      50 

      75

      DOMESTIC & EAST AFRICA

      25

      25

      50

      60

      75

      75

      AFRICA 1

      50

      50 

      50

      60

      75

      75

      AFRICA 2 

      50 

      60 

      60 

      60 

      75

      100 

      MIDDLE EAST/ASIA

      50

      75

      75

      75 

      75

      100

      EUROPE/AMERICA 

       75

      75 

      75 

      100 

      100 

      100 

    1. Arms and Ammunations

      NOTE: 

      The customer Service Agent shall contact security personnel or Station Manager for handling procedures. The local security procedures at the Departure and arrival stations shall be adhered to. 


      AIRPORT ONLY 


      NAIROBI

      DOMESTIC &

       EAST AFRICA

      AFRICA 1 AFRICA 2

      MIDDLE

      EAST/ASIA

      EUROPE/

      AMERICA

      NAIROBI

       

      20

      50

      50 

      50

      50

      DOMESTIC & EAST AFRICA

      20

      20

      50

      50

      50

      50

      AFRICA 1

      50

      50

      50

      50

      50

      50

      AFRICA 2 

      50  

      50

      50

      50

      50

      50

      MIDDLE EAST/ASIA

      50

      50

      50

      50

      50

      50

      EUROPE/AMERICA 

      50

      50

      50

      50

      50

      50


      NOTE:
      • Guests arriving from wide body aircraft and connecting to narrow body aircraft may not travel with some of their excess baggage due to weight and space restrictions.
      • There is no guarantee of the number of bags that will be uplifted. Number of bags uplifted is subject to availability.

      Specifications

      • Wide body aircraft - B787
      • Narrow body aircraft - B737,738, E170/190

      Excess Baggage Segregation

      At Nairobi Hub, the baggage team shall ensure that on trader routes, baggage uplift is prioritized. The team shall ensure:

      • Free allowable baggage which has a higher priority than excess baggage is uplifted first including items such as wheelchairs or mobility devices.
      • Loading of excess baggage shall be after completion of loading of allowable bags.
      • Excess baggage is "subject to space" availability.

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