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  • Excess Baggage Charges

    Excess Baggage Charges and Special Baggage Charges


    Piece/Bag Domestic Intra - Africa 1/5th Freedom Sector Intra - Africa 2 Africa 1-Middle East/Asia Africa 2-Middle East/Asia Africa -America/Europe JNB - EUROPE / AMERICA
    1st Piece
    50
    75
    150
    175
    200
    200
    €30 / ZAR 470.00
    2nd Piece
    50
    75
    150
    175
    200
    200
    €30 / ZAR 470.00
    3rd Piece and more pieces
    75
    100
    175
    175
    250
    300
    €30 / ZAR 470.00
    Baggage more than 23kg but less than 32 kgs (Extra charge per kilo)
    04
    06
    06
    08
    08
    15
    15
    Arms and Ammunitions
    20
    50
    50
    50
    50
    50
    50
    Approved bag exceeding 32kgs and/or more than 158 cms, but not exceeding 50kgs (SSR approval required e.g Motorized wheelchair above normal free allowance)
    150*
    200*
    350*
    350*
    350*
    350*
    350*


    Note:

    • For each allowable piece that exceeds the allowable weight, excess baggage charges shall apply.
    • Chargeable special baggage will not be accepted as a free allowable piece including for frequent flyers.


    Domestic
    Domestic Kenya
    Intra Africa 1 and all 5th Freedom sectors (5th Freedom sectors are all flights KQ operate without touching the HUB, NBO)
    Kenya,Tanzania, Uganda, Burundi, Rwanda, Ethiopia, Djibouti, Seychelles and all 5th freedom flights sectors in the network e.g Accra-Freetown, Lusaka-Lilongwe,Bangkok-Guangzhou , Bangkok-Hong Kong etc.
    Intra Africa 2
    All other African destinations
    Middle East/Asia
    Dubai, Mumbai, Bangkok, Guangzhou, Hong Kong, Jeddah, Hanoi
    Europe/America
    Europe/America

    NOTE: Value and Currencies:

    • All charges in USD except sales from Europe.
    • All charges from Europe (JV) will be in Euro/GBP.
    • The USD rate shall be used for conversion in all other currencies of trade (except Euro).


    • Baggage subject to excess baggage charges


      • All baggage (including special baggage) checked-in exceeding the free baggage allowances if feasible.
      • A combination of excess weight and excess value charges.
      • Carriage of special baggage on extra seat/s.

      Note:

      • Guests arriving from wide body aircraft and connecting to narrow body aircraft may not travel with some of their excess baggage due to weight and space restrictions.
      • For passengers travelling on wide body aircraft, a maximum of 10 pieces per passenger per flight may be accepted. If exceeding, advance arrangements with the carrier must be made prior to departure for approval processes to apply.
      • For passengers travelling on narrow body aircraft, a maximum of 5 pieces per passenger per flight may be accepted. If exceeding, advance arrangements with the carrier must be made prior to departure.


      Specifications

      • Wide body aircraft - B787, B777
      • Narrow body aircraft - B737, E170/190



      Excess Baggage Segregation

      At Nairobi Hub, the baggage team shall ensure that on trader routes, baggage uplift is prioritized. The team shall ensure:

      • Free allowable baggage which has a higher priority than excess baggage is uplifted first including items such as wheelchairs or mobility devices.
      • Loading of excess baggage shall be after completion of loading of allowable bags.
      • Excess baggage is "subject to space" availability.