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  • Excess Baggage Charges

    Excess Baggage Charges and Special Baggage Charges


    EXTRA PIECE/EXTRA WEIGHT BAG DOMESTIC EAST AFRICA INTRA-AFRICA 1 AND 5TH FREEDOM SECTOR INTRA-AFRICA 2 AFRICA 1-MIDDLE EAST/ASIA AFRICA 2-MIDDLE EAST/ASIA AFRICA-AMERICA/EUROPE

    1ST PIECE

    25

    20

    75

    150

    215

    250

    200

    2ND PIECE

    50

    75

    75

    150

    215

    250

    200

    3RD PIECE AND MORE PIECES

    75

    100

    100

    175

    250

    300

    300

    ARMS AND AMMUNITIONS

    20

    50

    50

    50

    50

    50

    50

    BAGS ABOVE 23 KGS BUT NOT EXCEEDING 32KGS(APPLIES TO BAGGAGE OUTSIDE OR IN EXCESS OF FREE BAGGAGE ALLOWANCE)

    75

    150

    150

    250

    300

    350

    350

    GUEST WITH NORMAL BAGGAGE ALLOWANCE BUT EXCEEDING 23KGS PER PIECE WILL BE SURCHAGED A FLAT RATE

    20

    30

    30

    40

    50

    50

    100



    Note:

    • All bags above 32kgs to be transported as cargo.
    • Motorized wheelchair is part of normal free baggage allowance.
    • For each allowable piece that exceeds the allowable weight, excess baggage charges shall apply.
    • Chargeable special baggage will not be accepted as a free allowable piece including for frequent flyers.


    Domestic

    Domestic Kenya

    East Africa

    Kenya,Tanzania, Uganda, Burundi, Rwanda, Zanzibar NBO-EBB/DAR/KGL/BJM/JRO/ZNZ including Intra East Africa(5th Freedom e.g KGL-BJM)

    Intra Africa 1 and all 5th Freedom sectors (5th Freedom sectors are all flights KQ operate without touching the HUB, NBO)

    Kenya,Tanzania, Uganda, Burundi, Rwanda, Ethiopia, Djibouti, Seychelles and all 5th freedom flights sectors in the network e.g Accra-Freetown, Lusaka-Lilongwe,Bangkok-Guangzhou , Bangkok-Hong Kong etc.

    Intra Africa 2

    All other African destinations

    Middle East/Asia

    Dubai, Mumbai, Bangkok, Guangzhou, Hong Kong, Jeddah, Hanoi

    Europe/America

    Europe/America


    NOTE: Values and Currencies:

    • All charges in USD except sales from Europe.
    • All charges from Europe (JV) will be in Euro/GBP.
    • The USD rate shall be used for conversion in all other currencies of trade.


    • Baggage subject to excess baggage charges


      • All checked-in baggage exceeding free baggage allowances.
      • Carriage of special baggage on extra seat/s.

      Note:

      • Guests arriving from wide body aircraft and connecting to narrow body aircraft may not travel with some of their excess baggage due to weight and space restrictions.
      • There is no guarantee of the number of bags that will be uplifted. Number of bags uplifted is subject to availability.

      Specifications

      • Wide body aircraft - B787
      • Narrow body aircraft - B737,738, E170/190


      Excess Baggage Segregation

      At Nairobi Hub, the baggage team shall ensure that on trader routes, baggage uplift is prioritized. The team shall ensure:

      • Free allowable baggage which has a higher priority than excess baggage is uplifted first including items such as wheelchairs or mobility devices.
      • Loading of excess baggage shall be after completion of loading of allowable bags.
      • Excess baggage is "subject to space" availability.

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