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  • Excess Baggage Charges

    Excess Baggage Charges and Special Baggage Charges


    EXTRA PIECE/ EXTRA

    WEIGHT BAG

    DOMESTIC 

    INTRA-AFRA 1

    AND 5TH

    FREEDOM SECTOR 

    INTRA-AFRICA 2 

    AFRICA 1-

    MIDDLE EAST/ASIA 

    AFRICA 2- 

    MIDDLE EAST/ASIA

    AFRICA-

    AMERICA/EUROPE 

     1ST PIECE 25 75  150  215  250  200 
     2ND PIECE 50 75  150  215  250  200 
    3RD PIECE AND MORE PIECES 75 100  175  250  300  300 
    ARMS AND AMMUNITIONS 20  50  50  50  50  50 

    BAGS ABOVE 23KGS BUT NOT EXCEEDING

    32KGS (APPLIES TO BAGGAGE OUTSIDE OR IN EXCESS

    OF FREE BAGGAGE ALLOWANCE)

    75  150  250  300  350  350 

    GUESTS WITH NORMAL BAGGAGE ALLOWANCE

    BUT EXCEEDING 23KGS PER PIECE WILL BE SURCHARGED

    A FLAT RATE.

     20 30  40  50  50  100 


    Note:

    • All bags above 32kgs to be transported as cargo.
    • Motorized wheelchair is part of normal free baggage allowance. 
    • For each allowable piece that exceeds the allowable weight, excess baggage charges shall apply.
    • Chargeable special baggage will not be accepted as a free allowable piece including for frequent flyers.


    Domestic
    Domestic Kenya
    Intra Africa 1 and all 5th Freedom sectors (5th Freedom sectors are all flights KQ operate without touching the HUB, NBO)
    Kenya,Tanzania, Uganda, Burundi, Rwanda, Ethiopia, Djibouti, Seychelles and all 5th freedom flights sectors in the network e.g Accra-Freetown, Lusaka-Lilongwe,Bangkok-Guangzhou , Bangkok-Hong Kong etc.
    Intra Africa 2
    All other African destinations
    Middle East/Asia
    Dubai, Mumbai, Bangkok, Guangzhou, Hong Kong, Jeddah, Hanoi
    Europe/America
    Europe/America


    NOTE: Values and Currencies:

    •  All charges in USD except sales from Europe. 
    •  All charges from Europe (JV) will be in Euro/GBP.
    •  The USD rate shall be used for conversion in all other currencies of trade. 


    • Baggage subject to excess baggage charges


      • All checked-in baggage exceeding free baggage allowances. 
      • Carriage of special baggage on extra seat/s.

      Note:

      • Guests arriving from wide body aircraft and connecting to narrow body aircraft may not travel with some of their excess baggage due to weight and space restrictions.
      • There is no guarantee of the number of bags that will be uplifted. Number of bags uplifted is subject to availability.

      Specifications

      • Wide body aircraft - B787
      • Narrow body aircraft - B737,738, E170/190


      Excess Baggage Segregation

      At Nairobi Hub, the baggage team shall ensure that on trader routes, baggage uplift is prioritized. The team shall ensure:

      • Free allowable baggage which has a higher priority than excess baggage is uplifted first including items such as wheelchairs or mobility devices.
      • Loading of excess baggage shall be after completion of loading of allowable bags.
      • Excess baggage is "subject to space" availability.