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  • Free checked baggage allowance

    Baggage allowance details shown are indications for Kenya Airways operated flights only and may be subject to change depending on aircraft operated on the day of travel. Flights operated by other airlines under a Kenya Airways flight number may be subject to other baggage restrictions.

    ROUTING (<-> From/To) BUSINESS CLASS ECONOMY
    Africa <-> America/Europe 2PC 32kg/70lbs max each

    2PC 23kg/50lbs max each

    Africa <->Middle East /Asia

    (incl Bangkok-Guangzhou)

    2PC 32kg/70lbs max each 2PC 23kg/50lbs max each

    Africa <->Africa

    2PC 32kg/70lbs max each 2 PC 23kg/50lbs max each

    Domestic

    1PC 32kg/70lbs max each 1 PC 23kg/50lbs max each
    FREQUENT FLYER MEMBERS

    Sky Team Elite Plus & Elite

    (All routes)

    +01 PC EXTRA 32kg/70lbs max each +01 PC EXTRA 23kg/50lbs max each


    • Reference Table

      Domestic

      Kisumu, Mombasa, Malindi and Eldoret

      Africa

      All Africa points

      Middle East/Asia

      Middle East and Asian points

      Europe/America

      All Europe and American points

      5th freedom Sectors Flights that carry passengers to and from any point without connecting through the hub(Nairobi) e.g. Accra to Monrovia, Abidjan to Dakar

      • As a mandatory standard each piece of checked in baggage shall have a name label that bears the passenger's name, physical address and phone number on the outside and also on the inside. The name should be the same as the one mentioned on the ticket. An email address is also recommended.
      • Apply the flying Blue extra allowance only when all carriers involved in the journey belong to the Sky Team Alliance unless the non SkyTeam carrier apply the sky Team Flying Blue extra allowance.
    • Exceptions
      1. Guests travelling from Jeddah are allowed to carry one free bottle of Holy Water, Max 5 Litres. The bottle must be sealed with a plastic covering to avoid leakage. KQ has no liability on Holy Water, no claims shall be filed. Nota: For ease of handling, the maximum weight of each piece of baggage shall not exceed 32kgs (70Ibs) and total dimensions shall not exceed 158cms (62 inches) (L+W+H)
      2. Under special conditions or authorization, non-normal item, motorized wheelchairs, special sporting equipment may be accepted as checked baggage with exceeding weight of 32kgs.
        For bags originating from Dubai, Mumbai, Bangkok, Hong Kong and Guangzhou, total dimensions shall not exceed 180cms (71 inches) for each bag.
      3. In addition to free cabin baggage allowance, an infant is entitled to 1 collapsible stroller plus 1 car seat free of charge.
      4. Incapacitated passengers may carry one wheelchair or mobility device free of charge.
      5. The actual free allowance of the guest may differ if code share or interline traffic is involved. In these cases, the allowance is automatically calculated in compliance with IATA Resolution 302.
      6. Free baggage allowance applied will be as stated in the Departure Control System (DCS) or on the e-ticket.
    • Interline and Code Share Allowance and Charging Policy

      IATA Resolution 302 determines the Most Significant Carrier (MSC) whose baggage allowance is applied when the journey involves Interline partners. Journeys that involve interline partners/codeshare partners apply different baggage allowances:

      1. The free baggage allowance shown on the ticket, the trip summary or in the check in system for interline or code share flights is granted.
      2. For flights originating or terminating to the US/CANADA,  piece concept applies based on the specified weight.
      3. Excess baggage charges are applied through to the final destination.
      4. The extra Flying Blue allowance is applied only when all carriers involved in the journey belong to the Sky Team Alliance.
    • Pooling Of Allowance
      1. Pooling of excess bags is allowed for families or a group or party travelling to a common destination e.g. sportsmen, affinity groups etc.
      2. The families or group or party shall be travelling together and check-in their baggage to the same destination on the same flight(s) at the same time.
      3. Each individual passenger shall always be given their own individual baggage” claim” tag.
      4. For security reasons only families are allowed to register their checked baggage in one check-in record.
      5. For groups during check-in, each passenger in the group will check-in their baggage individually but the total allowance for the group applies.
      6. Excess charges apply if:
        • Each piece checked in exceeds the free weight allowance or piece/s allowed for all the family members, group or party.

          Note:The pooling consist in pooling the number of baggage but not the weight per piece for example if Free Baggage Allowance = 2PC of 23 kg each, customers cannot come with 1 bag of 18 kg and another of 26 kg).

        • A special baggage has been checked in, for which a charge is due e.g. sporting equipment
    • Extra Seat for Cabin Baggage, cargo, mail (CBBG) or Passenger Comfort (EXST)

      Extra seat(s) can be booked for passenger’s comfort (e.g. leg rest, etc.) or for stowage of cabin baggage (e.g. valuables, diplomatic pouch, fragile items, musical instruments, paintings etc.)

      Baggage Allowance for an Extra seat purchased

      Acceptance Conditions

      1. Extra seat(s) shall be requested and paid for in advance. Approval is needed from Revenue Management.
      2. The normal applicable free checked baggage allowance applies for every extra seat booked (EXST). For example, 1 passenger books 2 extra M-Class seats for comfort. The total checked baggage allowance for this passenger will be 3 x applicable free baggage allowance.
      3. If a seat is used to place items on (CBBG), these items may not weigh more than 46 kg per seat.
      4. (The kilos placed on a seat, shall not be deducted from the total free checked baggage allowance.) Items placed on a seat should be adequately packed to prevent damage.
      5. Trunks and crates are not allowed as CBBG.
      6. Items must be stored on a seat and be properly secured by a safety belt or restraint device having enough strength to eliminate the possibility of shifting under all normal anticipated flight and ground conditions.
      7. The item shall be adequately packaged or covered in a manner to avoid possible injury to passengers and cabin crew members.
      8. Extra seats for stowage of items shall not be issued on the emergency exit row.
      9. The items carried on the extra seat shall not restrict access to or use of any required emergency or regular exit, or aisle(s) in the cabin.
      10. The items stowed shall not obscure any passenger’s view of the seat belt sign, no smoking sign or required exit sign.
      11. Items may not cause disturbance to other passengers.
      12. Both passenger and CBBG shall be booked in the same class of travel

      The items shall be limited to the sizes stipulated below;


      Aircraft Type Maximum allowable size of items stowed on extra seat
      B787, 48X73X40 (width x height x side length) CMS
      B737 Series 48X60X40 (width x height x side length) CMS
      E190 43X60X40 (width x height x side length) CMS


      Nota:

      • When an extra seat is purchased to transport baggage in cabin, CCBG, the standard baggage allowance applies for every extra seat purchased.
      • When an extra seat is purchased for comfort, EXST, the standard baggage allowance applies for every extra seat purchased.

      Exception
      When an extra seat is purchased for corpulent passenger, the extra seat does not benefit of a free baggage allowance.


      Accompanied Company Material (COML)

      1. All movement of accompanied company materials to/from outstations shall be approved and consented by controlling manager.
      2. All requests for authorizing excess COML as accompanied baggage shall be forwarded to the controlling Manager.
      3. The station teams shall ask for copies of consent.
      4. The approval shall be appended on the booking of the staff accompanying the company materials.

Prenotate e gestite il vostro volo ovunque e in ogni momento grazie all’app per dispositivi mobili KQ. Scarica ora

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