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  • More Payment Methods

    Online banking

    Online banking, also known as ‘Real Time Online Banking’ (RTOB), allows you to shop online safely and easily. Payment services include iDeal, CUP Online and Direct E-banking. Payment by RTOB is free of charge at

    After you have selected your flight, choose the applicable online banking method for your country under payment methods. Select your bank and enter all required information. Once payment is confirmed, the amount will be debited from your account. Once the bank informs us that payment has been made, we will send your e-ticket to you by e-mail. This process usually takes less than 1 hour in most countries.


    PayPal is a secure, quick and easy form of online payment that provides the security and convenience of paying with your bank or credit/debit card without entering your account number. PayPal is currently offered as a payment option for new tickets purchased at For enrollment and additional information, contact PayPal. Please make sure you can pay the full amount with your E-Wallet – some E-Wallets limit the amount paid in once. As soon as your E-Wallet provider informs us that the payment has been done, we will send you your ticket via e-mail – usually within 1 hour.

    Cash payment

    You can pay by cash after you have made your online booking. You then pay and retrieve your ticket at a Kenya Airways ticket office. Important to note there is usually a fee charged for cash payments. If you wish to pay at the ticket office, make sure to bring along the booking confirmation or booking code that you received by e-mail. Please note: Not all ticket offices accept cash payments.

    About Ingenico

    Ingenico is an organization that processes online payments and payment information on our behalf. This includes all credit and debit cards payment, e-Wallet and online banking. If you pay through Ingenico, we will issue your ticket(s) and send it to you by e-mail once we have received confirmation of full payment. Your payment details will be sent safely to Ingenico and will only be used to process the transaction. This information will never be disclosed or forwarded to third parties nor used for commercial purposes.

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