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Book a Flight

  • Kenya Airways New Website

    We listened to what you had to say about our website, and we’ve now launched a newly-redesigned version. Take a look at our new fully-functional site and let us know what you think through our feedback functionality


    NEW DESIGN

    From enhanced site navigation to a visually disabled capability, our new site is more engaging and delivers a more rewarding experience.


    MOBILE-FRIENDLY

    Our responsive platform is smartphone and tablet-ready, with touch-screen friendly design and content, larger fields and bigger buttons.


    IMPROVED BOOKING FLOW

    No more seat selection after purchase – do it in advance, with the help of a streamlined booking flow. 3 booking steps


    ENHANCED PAYMENT FLOW

    Enhance and secure payment flows which has different payment options for customer to choose from i.e Visa, Master Card, AMEX,UATP, PAYPAL ,ALIPAY , China Union Pay(CUP), Mobile Money(Mpesa, Airtel etc…).Verified by Visa and Master secure to protect the users against Credit Card Fraud


    PERSONALIZATION

    Personalization at its best, use of login pages where customer can login and store their details such as, the traveler details, preferred seat, preferred meals and frequent flyer details etc. There is also use of cookies to do personalization which enrich the customer user experience. User can also create dependant profile.


    REAL-TIME INTERACTIVE FEEDBACK

    Real-time interactive feedback button which allow the user to give;

    • Unlimited feedback items;
    • Visual feedback (screenshots of selected items and full page screenshots)
    • Exit surveys to fully understand users’ challenges at the checkout page

    And there are even more features and enhancements to discover. Explore our new site now.