The Best Price Guarantee (“BPG”) applies to the lowest available fares in the economy and business class of KQ at the time of booking. It applies to all fares available to the public, excluding the following:
- Niche fares (e.g. corporate discount fares, military fares, student fares)
- Airfares sold as part of a package
- Fares where the carrier or itinerary details are unknown until after purchase
All claims MUST be submitted through a form available on our website and the same will be directed to our reservation team. Once the claim is received, verified and validated, our reservation agent will share with you, a promo code that can be used to make the booking and apply a discount online. The discount will be equivalent to the fare difference up to the permitted limit.
You will be required to share with our reservation team the issued ticket for our records.
