Cabin Information

Welcome aboard Kenya Airways! As you prepare for your journey, we'd like to provide you with essential cabin information that ensures your safety, comfort, and overall travel experience. This concise guide covers our strict smoking prohibition policy and how our fully pressurized cabins work during take-off and landing. Your well-being is our priority, and this information will help you navigate your flight seamlessly while enjoying a pleasant and comfortable atmosphere on board.

Electronic Devices Information

For the safety and smooth operation of the flight, we kindly request passengers to refrain from using electronic devices during specific phases of the journey. These phases include taxi-out, take-off, climbing, descent, landing, and taxi-in. Electronic devices encompass items such as laptops, remote-controlled games, radios, portable TV sets, and mobile phones. The use of these devices during these critical phases could potentially interfere with the aircraft's systems and navigation.

However, once the aircraft has reached cruise level, passengers are welcome to use their electronic devices. Prior to doing so, we ask that you inform a member of the cabin crew. This precaution ensures that the cabin crew is aware and can monitor the safe operation of the devices during the flight.

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By adhering to these guidelines, you contribute to a secure and uneventful flight for yourself and your fellow passengers. Thank you for your cooperation in maintaining a safe travel environment.

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Take off Information

Once the aircraft has taken off, its powerful engines facilitate a steep climb into the sky. Shortly after this ascent, you may notice a reduction in the engine noise. This reduction is in compliance with local noise regulations and serves to mitigate noise impact. Despite this decrease in engine power, the aircraft maintains a significant rate of ascent, ensuring a smooth and efficient journey.

It's important to note that all our aircraft cabins are fully pressurized. However, due to the change in cabin pressure during take-off and landing, some passengers might experience slight discomfort in their ears. This discomfort can be easily managed by performing simple actions such as swallowing, yawning, or gently pinching the nostrils while exhaling, all while keeping the lips sealed. These techniques help equalize the pressure in your ears, providing relief and ensuring your comfort throughout the flight.

Smoking Information

For the well-being and comfort of all passengers and cabin personnel, we want to emphasize that smoking is strictly prohibited on all Kenya Airways flights. This prohibition extends to all areas of the aircraft, including inside the restrooms, where smoke detector alarm systems are in place.

This commitment to maintaining a smoke-free environment contributes to improved air quality on board and aligns with our airline's mission to provide a comfortable and pleasant travel experience. By upholding this policy, we ensure the safety and well-being of everyone on board, as well as our dedication to offering a journey that is both enjoyable and conducive to the highest standards of travel.

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We appreciate your understanding and cooperation in adhering to this smoke-free policy as we strive to create a positive and healthy atmosphere for all our passengers and crew members.