SkyPriority offers selected passengers a series of specialized airport services in order to make their journey quick and efficient, as follows:

• Priority at Check-in areas
•  
• Priority Drop-off
•    
• Priority at Ticketing Desks
•    
• Priority at Transfer Desks
•    
• Priority at Document Control (in certain airports)
•   
• Priority at Security Filter (in certain airports)
•   
• Priority Boarding
•    
• Priority Baggage Handling
•    

The passengers eligible for SkyPriority are Business Class customers and SkyTeam Elite Plus members.

The SkyPriority indicator will be printed in the top area of the boarding passes. Also, SkyTeam Elite Plus members will be directly informed by the mail sent by each airline loyalty programme.

The current SkyTeam Elite benefits will remain unchanged as shown on www.kenya-airways.com, in section Asante Rewards Membership Benefits.

Yes, SkyPriority will be available wherever SkyTeam member fly, depending on the airport infrastructure and facilities (for example: distinct lanes for security check and document control will be available only in selected airports).

SkyPriority is applicable for all flights operated by SkyTeam carriers, including regional flights of code-sharing partners.

SkyPriority will be available only on SkyTeam operated flights. SkyPriority will not be available for code-share flights with a non-SkyTeam partner.

Customers travelling with an eligible passenger will not benefit from the SkyPriority facilities.

The SkyPriority services are not available for purchase. SkyPriority is only available to passengers buying First Class and Business Class tickets, as well as to those passengers holding valid SkyTeam Elite Plus cards.

China Eastern, Delta Airlines, AirFrance, KLM, Czech Airlines, China Southern, and China Airlines

 SkyPriority has been fully implemented.

Eligible customers will have to follow the SkyPriority signage.

Approximately 5% of the SkyTeam customers, about 24 million customers, qualify for SkyPriority.

A small percentage of customers provide significant revenue to the company. Please note that SkyTeam Elite members will continue to receive all the benefits they currently enjoy through their current loyalty programme.

All First and Business Class customers are eligible for SkyPriority.