Msafiri Connect
Kenya Airways has scored a first by unveiling “Msafiri Connect”a new self-booking tool for corporate travel managers, small and medium enterprise,s and Travel Agents.
This is an easy to use online booking tool encompassed with multiple search options, well defined payment mechanisms to suit guests’ business operations and to ease the booking process.
By signing up Msafiri Connect, your company executives will enjoy great benefits and the best customer experience. Kenya Airways is always delighted to please our customers giving them more reasons to fly with us.
Msafiri Connect Comes with Great Benefits for your Company and Travelers among them:
- Free set-up charges
- No transaction fees
- Access to KQ’s lowest fares
- Flexibility in managing Travel
- It can be accessed from anywhere anytime
- Customized reporting - all via a password-protected website
- Msafiri Connect Free training
Msafiri Connect FAQs
A fully web-based booking engine encompassed with multiple search options and well defined payment mechanisms to suite your business operations and enhance look and feel to ease the booking process.
User authentication during login:
- Multiple Availability Display
- Fare based display
- Flight based display
- Cancel full or part of the itinerary o Reschedule flights
- Time Limit booking facility o Intuitive user interface
- Automatic Refunds
- Promotional Fares
- Multiple payment options
- On-account
- Credit Card
- M-PESA (for Kenya)
- Invoice
- Register online on www.kenya-airways.com/msafiriconnect. A KQ account manager will contact you once they receive the application form
- Your registration form will go through an internal approval process which take approximately five (5) days
- A KQ account manager will conduct end user training for the potential customer. In addition, during this session, a contract will be submitted to the customer for sign off.
- Access credentials will be sent to the user upon successful user training
Msafiriconnect is currently available in English ONLY. Other languages will be introduced later on.
Any customer that has:
- Filled in and submitted the registration form online
- KQ Customer Contract signed by the Customer(Agent) and KQ
- Undergone end user training
All KQ flights are eligible inclusive of code shares and interline.
You will need to have:
- Internet connection – minimum 512kbps
go to: www.kenya-airways.com/en/msafiri-connect/
Internet browser: - Firefox version 32
- Chrome version 37
- Safari 7 latest version
- IE versions 10 and above
Registration Form
Msafiri Connect , the excellent value for your business travel programs.
