• UK Electronic Travel Authorisation Requirement

    Read More
Logo
  • KQ Holidays
  • About Us
  • +254 711 024 747
Our Destinations
  • Africa
  • Europe
  • Asia
  • America
  • Middle East
View All
KQ Holidays
  • Kenya Offers
  • UAE Offers
  • UK Offers
  • Safari Tours
  • Top Cities Offers
View More

Popular Destinations

  • Nairobi
  • Kigali
  • Mauritius
  • Entebbe
  • Zanzibar
View More

Long-Haul Destinations

  • London
  • Johannesburg
  • New York
  • Cape Town
  • Mumbai
View More
london-gatwick

Starting July 2nd 2025, fly direct from Nairobi to London Gatwick

Book Now
Find your next dream holidays

Find your next dream holidays

Discover where we fly to

Discover where we fly to

Travel Information
  • Travel Requirements
  • eTA for Travel in Kenya
  • Comfort & Tips
  • Codeshare Partners
  • SkyTeam Alliance
View More
Baggage Information
  • Hand Baggage
  • Baggage Allowances
  • Pet Carriage
  • Baggage Restrictions
  • Lost or Delayed Baggage
View More
Travel Services
  • Meetings and Events
  • Kool Flyers’ Club
  • Group Booking
  • Corporate Travel
  • Charter Flights
  • Meet & Greet
Special Care
  • Unaccompanied Minors
  • Infant & Toddlers
  • Expectant Mothers
  • Medical & Special Support
  • Special Meals
View More
Electronic Travel Authorisation (eTA) in Kenya

Electronic Travel Authorisation (eTA) in Kenya

Learn more
Travel Requirements

Travel Requirements

Medical Escort & Facilitation

Medical Escort & Facilitation

Search & Book
  • Book Flight
  • Flight Timetable
  • Where We Fly
  • Flight Deals
Booking Online
  • Our Seats
  • Time To Think
  • Payment Methods
Manage Booking
  • Change Booking
  • Upgrade Flight
  • Refunds
  • Delay & Cancellations
Post Booking
  • Check In
  • Flight Status
  • Airport Transfers
  • KQ Safari Data
KQ Safari Data

KQ Safari Data

Order data plan now
Check-in online

Check-in online

Best Price Guarantee

Best Price Guarantee

On-board
  • In-flight Entertainment
  • Duty Free Shopping
  • Class of Service
  • Meal Options
View More
Seat Selection
  • Economy Max
  • Economy Comfort
  • Extra Legroom
  • Preferred Seats
  • Seat FAQs
View More
At The Airport
  • SkyPriority
  • Lounge Services
  • Baggage Drop-off Services
  • Kiosk Check-in
Our Aircraft
  • Boeing 787-8
  • Boeing 737-800
  • Boeing 737-300F
  • Embraer-E190
kq-duty-free

KQ Duty Free

Shop Now
Experience Seat Comfort

Experience Seat Comfort

Special Meal Services

Special Meal Services

Loyalty Program

  • Asante Rewards

  • Join Asante

  • About Asante

  • Tier and Benefits

  • Partners

Membership

  • Platinum

  • Gold

  • Ruby

  • Silver

Help

  • FAQs

  • Contacts

  • Terms & Conditions

Loyalty Program Featured

Asante Rewards

Join our Loyalty Program
Asante Rewards FAQs

Asante Rewards FAQs

Asante Membership Benefits

Asante Membership Benefits

Your Trip
  • Check In
  • Flight Status
  • Upgrade Flight
  • Change Booking
  • Baggage Track & Trace
  • Refunds
  • Flight Schedule
FAQs
  • Travel Alerts
  • Travel Requirements
  • Flight Delay & Cancellations
  • Baggage Allowances
  • Infant & Toddlers
  • Seat FAQs
  • KQ Holidays

Support

  • Customer Support
  • Share your Feedback
  • EU Passenger Rights
  • Optional Fees
  • Special Assistance
  • Meal Options
  • About Us
  • Loyalty Program

Customer Excellence Center

Open 24 hours


Global Tel

+254 734 104 747

Global Mobile

+254 711 024 747

Global WhatsApp

+254 705 474 747

Quick links

  • Explore
  • Plan
  • Book & Manage
  • Experience
  • Help

Popular searches

  • Manage booking
  • Check in
  • Flight status
  • Flight schedule
  • Book a flight
  • Contact us
  • Home
  • Experience
  • At The Airport
  • Lounge Services

Lounge Services

The Kenya Airways premium lounges are the oasis of JKIA after the hustles and bustles of long check in and immigration ques, not to mention the vigorous but necessary screening check points. Our lounges guarantee an upscale travel experience, transforming exhaustive departure processes into memorable experiences of indulgence in our serene world class establishments.

 

In accordance with our brand promise and promoting a warm African touch, our premium lounges are dynamic in nature to accommodate our diverse global clientele which has been achieved significantly through.

Pride Lounge

Our lounges provide an expansive, circular layout overlooking the airside where our guests get to view taxing, landing and pushback activities on some of our wide variety of fleet from the Airbus to our flagship Maasai Mara Dreamliner aircraft. This holistic yet picturesque view only adds to the array of services we offer.

The lounge journey begins with a picturesque mural of a rain forest, with a caption of our very own forest: Kakamega forest, located in Western Kenya. As you walk through the Business Experience Center you encounter the lushness of the rain forest with green tones of the leaves and grey tones of the earth. The experience center is not just aesthetically pleasing but also functional to cater for the business traveler with counters fitted with the latest Samsung tabs, and an alcove seating fitted with universal sockets, fully complimented with high-speed Wi-Fi.

Section Content

You then proceed through to the formal lounge with a transition from the rain forest to the coastal landscape with the introduction of purple and blue tones. This is exemplified in the fabrics on the Giada Lounger Seat, a designer seat, from Italy’s La Palma. In the dining area, we find the more formal seating arrangement and some playful banquette seating with a Coastal theme enhanced by the sand, which is brought out in the textured walls, the tabletops, and the choice of floor tiles. The most amazing feature of this area is the honeycomb ceiling which introduces a touch of contemporary styled geometric shapes. The coastal theme is further enhanced by the blue and azure colors on the fabrics, the baskets on the walls reminiscent of the coast and the coral finish on the walls.

Live cooking was introduced across on 1st October and the culinary dishes range from eggs prepared with specific guests’ preference style, to stir fried pasta accompanied with ingredients that are locally sourced thus, promoting our sustainability airline challenge. This spectacle promotes an interactive engagement for our guests with the chef as they watch and participate in preparation of their fresh dishes.

The lounge then transitions to an informal seating area with the Savannah theme, and is designed for the passenger who enjoys some peace and quiet.

The napping area introduces us to the desert theme with the dune shapes on the carpet and the earth shades of the sleeper beds. The partitioning is reminiscent of the swaying grass of the Savannah, the textured walls, and the desert sand.

The smoking room with it's iconic “Mvule” bench is a smooth transition of the desert theme. It offers high stool seating and entertainment for our guests who would like to catch a game over a well-aged drink and their best cigar or cigarette brand.

Section Content

Simba lounge

Simba 1A lounge located at Terminal 1A is a hidden gem that offers tranquil and comfortable escape from the turmoil of the hub of Africa. The lounge was designed with imported luxurious seats to provide the comfort and upkeep that our guests deserve. The ultra-exclusive lounge provides guests with multiple seating options.

The reception area is a perfectly designed space filled with a welcoming ambience and a great sign that one will have an amazing stay even before being registered. The industrial concrete high back rest seats at the entrance of the lounge are peppered with a subtle orange velvet feel that encompasses the sophisticated facelift of the lounge.

It then extends with a long extensive Giada Lounger Seat with cushioned wall backrests that tend to tantalize and relax one’s senses away from the harsh airport processes.

A dazzling and modern enclosed space with a delightful frenetic feast for the eyes strikes one’s attention as you walk through the lounge. This room is fitted with more formal seating arrangements and some playful banquette seats for ease and comfort.

The most prominent feature in this lounge is the “melting pot”, or the “Manyatta” resonant of the Maasai hut. This iconic feature speaks of the African spirit of community and sharing where the indigenous people would meet at the fireside chat and tell stories of yore.

The VVIP room has an austere modernity with some light fusion of an African touch. The space is built to offer secluded privacy. This area can be reserved for guests at an extra fee where personalized services will be provided. Its airside views provide a moment of Zen or perfectly appointed enclosed meetings spaces while on the go.

Asante Lounge

Asante lounge located at terminal 1C was recently revamped and re-opened to operate 24hours every day of the week. This state of the art, well conceptualized African themed establishment promises to provide comfort and exclusivity in a serene ambiance. As you walk through the lounge fitted with cultural themed murals and artifacts, one encounters the elegant seating frames, and the experience is not just aesthetically pleasing but also functional to cater for the needs of our travelers.

 

Travelers can also expect the highest level of service with a wide variety of food available. From quick easy to go snacks, to live cooking of eggs and pasta dishes, and to a full buffet which includes soups, salads, main courses and desserts.

 

asante-lounge

As we transition through the buffet area with an island set up that enables our guests to serve from different points, hence, avoids congestion and long unnecessary ques. The well-thought-out menu entails a range of salads, vegetarian options as well as deliciously prepared culinary meals. In addition, assorted fruits, fountain presented pastries, and a selection of fresh cut fruits and infused water are displayed to meet each guests’ unique needs.

 

In addition, the lounge is fitted with showers for guests looking for a place to freshen up, with amenity kits and towels provided. Other services include cable TVs, with a wide selection of channels to choose from as well as unlimited, uninterrupted and high-speed Wi-Fi.

 

Our business class KQ passenger can access Asante lounge as well as guests with SkyTeam platinum and gold card status. In addition, customers travelling in Economy Class Cabin can purchase lounge access at USD 25 for 3 hours, or USD 40 for 5 hours.

Section Content

Purchase Lounge Access

In an effort to delight our Premium guests, Kenya Airways has introduced a product termed as ‘Pay Lounge Day pass.’ The guests will have an opportunity to invite and enjoy the company of friends, family, or colleagues. In turn, KQ will benefit from the extra revenue generated. The service will be sold as LOUN for lounge access in Altea Reservation. 

This service will strictly be sold and availed at the following lounges:

  • Pride Lounge Terminal 1A- USD 40 for 0-4 hours, USD 70 for 4-6 hours, or USD 100 for 6-8 hours 
  • Simba Lounge Terminal 1A- USD 40 for 0-4 hours, USD 70 for 4-6 hours, or USD 100 for 6-8 hours 
  • Asante Lounge Terminal 1A – USD 25 for 3 hours, or USD 40 for 5 hours
  • Msafiri Lounge Terminal 1D – USD 20 or its equivalent in Kenya Shillings depending on Rate of exchange per invited guest. Our Elite plus guests (Platinum and Gold) will pay a discounted rate of USD 10 or its equivalent in Kenya Shillings, depending on Rate of exchange.

The following are the acceptable forms of payment:. 

  • Credit cards/ Debit Cards - (VISA/Master cards/AMEX)  
  • Cash - accepted currencies are USD, Kenya Shillings, and Euros
  • Direct Pay Online (DPO) 
Section Content

Terms & Conditions

The following terms and conditions will apply for the guest to be eligible for access. 

  • Guests travelling on KQ, Sky Team, and KQ partner Airlines can access the lounge at a fee subject to space availability. 

    Please note: Effective 1st of April 2025, Skyteam members (Platinum and Gold Elite) can enjoy access to Kenya Airways Domestic Lounges.
  • Conditions of Admittance 
    • Lounge admission shall be granted subject to availability.
    • The lounge reserves the rights of Admission.
    • The Day pass will be Valid for 4 Hours to flight departure.
  • The lounge will be operational between 0500-0001hrs 
  • The Lounge service once sold cannot be refunded.
  • Pay Lounge Day pass is not transferable.
  • Infants will have free access to the lounge (i.e. Aged below 2 years).
LoungeAirlines
Pride LoungeKQ, KLM, Air France, Saudia Airline, China Southern, Ethiopian Airline, British Airways, RwandAir
Simba T1AKQ, KLM, Air France, Saudia Airline, China Southern, Ethiopian Airline, British Airways, RwandAir
Msafiri LoungeKQ

The VVIP Lounge

This will be an extra service offered to VVIP guests who wish to gain extra privacy in the lounge.

On top of the USD40 for access to Simba Lounge, a charge of USD50 per hour will be charged for the room.

The room can accommodate up to a maximum of 5 people. Steward services will be availed to the guest on request.

Section Content

More Articles on Airport Experience

    Baggage Drop-off

    Baggage Drop-off

    Check-In Kiosks

    Check-In Kiosks

    SkyPriority

    SkyPriority

Newsletter

Get the Latest Offers

Subscribe and be the first to receive news and exclusive offers.
Multiple or single choice
  • About us
  • Awards
  • Careers
  • Our Partners
  • Press Releases
  • Sustainability

Kenya Airways

  • About us
  • Awards
  • Careers
  • Our Partners
  • Press Releases
  • Sustainability
  • KQ Cargo
  • KQ Pride Centre
  • KQ Holidays
  • Fahari Aviation
  • Msafiri Magazine
  • JamboJet
  • Ground handling Services

KQ Group Brands

  • KQ Cargo
  • KQ Pride Centre
  • KQ Holidays
  • Fahari Aviation
  • Msafiri Magazine
  • JamboJet
  • Ground handling Services
  • Route Map
  • Africa
  • Asia
  • America
  • Europe
  • Middle East

Our Destinations

  • Route Map
  • Africa
  • Asia
  • America
  • Europe
  • Middle East
  • Contact us
  • Name Change
  • FAQs
  • Travel Requirements
  • Special Assistance
  • KRA Clearance for Passengers

Help

  • Contact us
  • Name Change
  • FAQs
  • Travel Requirements
  • Special Assistance
  • KRA Clearance for Passengers

  • NDC Trade Portal
  • ADM Trade Portal
  • Group Booking
  • Corporate Travel
  • Affiliate Program

Useful Links

  • NDC Trade Portal
  • ADM Trade Portal
  • Group Booking
  • Corporate Travel
  • Affiliate Program
  • About Asante
  • Join Asante
  • Tier and Benefits
  • Asante Partners
  • Earning

Loyalty Program

  • About Asante
  • Join Asante
  • Tier and Benefits
  • Asante Partners
  • Earning
  • Nairobi
  • London
  • Mombasa
  • Johannesburg
  • New York

Popular Destinations

  • Nairobi
  • London
  • Mombasa
  • Johannesburg
  • New York
  • Change Booking
  • Check-in
  • Refund Form
  • Upgrade Flight
  • Delay and Cancellations

Manage

  • Change Booking
  • Check-in
  • Refund Form
  • Upgrade Flight
  • Delay and Cancellations

Travel made simpler.
Book and manage flights on the go!

  • Google Playstore
  • Apple App Store

Follow us

Leading Airline
Leading Airline Inflight Magazine
Leading Airline Business Class
Leading Airline Brand

Privacy PolicyConditions of CarriageWebsite Security PolicyBrowser CompatibilityCookie PolicyCustomer Service PlanContingency PlanOptional Fees24-Hour Refund Policy

© 2025 Kenya Airways PLC. All rights reserved.

Browser Compatibility Notice

The browser you are using is not supported.

For the best website experience, please view the website within Google Chrome, Firefox, or Microsoft Edge.

  • Download Google Chrome
  • Download Firefox
  • Download Microsoft Edge

Set your preferences

Country

    Language

      Browser Compatibility Notice

      The browser you are using is not supported.

      For the best website experience, please view the website within Google Chrome; Firefox; or Microsoft Edge.

      • Download Google Chrome
      • Download Firefox
      • Download Microsoft Edge