UK Electronic Travel Authorisation Requirement
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Kenya Airways provides a variety of extra services that can be added to your flight with us in accordance with your individual travel requirements. The prices that would be charged upon purchase are listed below along with a list of these optional services.
Kenya Airways will collect service fees for every name change or correction on KQ operated flight bookings and not on an interline basis, using the following applicable fees:-
| Domestic PNRs | International PNRs | |
|---|---|---|
| Amount Paid | USD 15 | USD 75 |
| Domestic PNRs | International PNRs | |
|---|---|---|
| Amount Paid | USD 50 | USD 150 |
Note:
| Description | Region | Fees | Details |
|---|---|---|---|
| Pets | Nairobi(NBO)-New York(NYC | 20.00/kg
Minimum freight charge USD 140.00
AWB Fee USD 6.00
Live animal fee USD 34.80
Documentation USD 34.80
Custom Bond fee USD 17.40 | Pets only accepted as Freight and not allowed in cabin.
Guest to get an Export agent.
Booking request 72hrs ETD |
| Administrative Fees | Description | Fees(USD) |
|---|---|---|
| Online Bookings | Change a ticket via manage my booking | From USD 100-300 |
| Online Bookings | Cancel a ticket through the online refund form | From USD 100-300 |
| Telephone Bookings | Book a ticket via phone reservations | From USD 50, Business USD 100 |
| Telephone bookings | Change or cancel your ticket via phone reservations | From USD 100-300 |
| Agents bookings | Change or cancel your ticket through phone reservations that were booked by an agent | From USD 100-300 |
| Award ticket | Book an award ticket via phone reservations Service fee | USD 20 |
| Airport ticket office bookings | Book a ticket via an airport ticket office | From USD 10-100 |
| Airport ticket office bookings | Change or cancel your ticket through phone reservations that was booked by an agent | From USD 100-300 |
| Economy Class | Business Class | |
|---|---|---|
| Amount Paid | USD 100 | USD 150 |
The customer Service Agent shall contact security personnel or Station Manager for handling procedures. The local security procedures at the Departure and arrival stations shall be adhered to.
| ROUTING | DOMESTIC | ALL POINTS |
|---|---|---|
| Domestic | 25
| 50 |
All Points | 50 | 50 |
| ROUTING | NAIROBI HUB | ALL POINTS |
|---|---|---|
| Europe | 75 | 100 |
| America | 75 | 100 |
| Asia | 50 | 100 |
| Middle East | 50 | 75 |
| Africa | 50 | 60 |
| Domestic | 25 | 25 |
| 5th Freedom Sections* | 50 |
NOTE:
Specifications:
Hand Baggage
Find out how many checked bags in total, along with their maximum size and weight, are permitted in the hold of a KQ airplane.
Baggage Conditions of Carriage
You may bring along specific pieces of luggage, subject to our conditions and restrictions. Please review our complete baggage conditions and carriage.
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