• UK Electronic Travel Authorisation Requirement

    Read More
Logo
  • About Us
  • +254 711 024 747
Our Destinations
  • Africa
  • Europe
  • Asia
  • America
  • Middle East
View All
KQ Holidays
  • Kenya Offers
  • UAE Offers
  • UK Offers
  • Safari Tours
  • Top Cities Offers
View More

Popular Destinations

  • Nairobi
  • Kilimanjaro
  • Johannesburg
  • Entebbe
  • Accra
View More

Long-Haul Destinations

  • Paris
  • Dubai
  • Guangzhou
  • London
  • Amsterdam
View More
london-gatwick

Fly Direct from Nairobi to London Gatwick 3x Weekly

Book Now
Find your next dream holidays

Find your next dream holidays

Discover where we fly to

Discover where we fly to

Travel Information
  • Travel Requirements
  • eTA for Travel in Kenya
  • Comfort & Tips
  • Codeshare Partners
  • SkyTeam Alliance
View More
Baggage Information
  • Hand Baggage
  • Baggage Allowances
  • Pet Carriage
  • Baggage Restrictions
  • Lost or Delayed Baggage
View More
Travel Services
  • Meetings, Incentives, Conventions & Exhibitions (MICE)
  • Kool Flyers’ Club
  • Group Booking
  • Corporate Travel
  • Charter Flights
  • Meet & Greet
Special Care
  • Unaccompanied Minors
  • Infant & Toddlers
  • Expectant Mothers
  • Medical & Special Support
  • Special Meals
View More
Electronic Travel Authorisation (eTA) in Kenya

Electronic Travel Authorisation (eTA) in Kenya

Learn more
Travel Requirements

Travel Requirements

Medical Escort & Facilitation

Medical Escort & Facilitation

Search & Book
  • Book Flight
  • Flight Timetable
  • Where We Fly
  • Flight Deals
Booking Online
  • Our Seats
  • Time To Think
  • Payment Methods
Manage Booking
  • Change Booking
  • Upgrade Flight
  • Refunds
  • Delay & Cancellations
Post Booking
  • Check In
  • Flight Status
  • Airport Transfers
  • Car Rentals
time-to-think

Time to Think gives you the flexibility to reserve your fare and pay later at your own convenience.

Learn More
Check-in online

Check-in online

Upgrade Flights

Upgrade Flights

On-board
  • In-flight Entertainment
  • Duty Free Shopping
  • Class of Service
  • Meal Options
View More
Seat Selection
  • Economy Max
  • Economy Comfort
  • Extra Legroom
  • Preferred Seats
  • Seat FAQs
View More
At The Airport
  • SkyPriority
  • Lounge Services
  • Baggage Drop-off Services
  • Kiosk Check-in
Our Aircraft
  • Boeing 787-8
  • Boeing 737-800
  • Boeing 737-300F
  • Embraer-E190
kq-duty-free

KQ Duty Free

Shop Now
Experience Seat Comfort

Experience Seat Comfort

Special Meal Services

Special Meal Services

Loyalty Program

  • Asante Rewards

  • Join Asante

  • About Asante

  • Tier and Benefits

  • Partners

Membership

  • Platinum

  • Gold

  • Ruby

  • Silver

Help

  • FAQs

  • Contacts

  • Terms & Conditions

Loyalty Program Featured

Asante Rewards

Join our Loyalty Program
Asante Rewards FAQs

Asante Rewards FAQs

Asante Membership Benefits

Asante Membership Benefits

Your Trip
  • Check In
  • Flight Status
  • Upgrade Flight
  • Change Booking
  • Baggage Track & Trace
  • Refunds
  • Flight Schedule
FAQs
  • Travel Alerts
  • Travel Requirements
  • Flight Delay & Cancellations
  • Baggage Allowances
  • Infant & Toddlers
  • Seat FAQs
  • KQ Holidays

Support

  • Customer Support
  • Share your Feedback
  • Legal Information
  • Optional Fees
  • Special Assistance
  • Meal Options
  • About Us
  • Loyalty Program

Customer Excellence Center

Open 24 hours


Global Tel

+254 734 104 747

Global Mobile

+254 711 024 747

Global WhatsApp

+254 705 474 747

Quick links

  • Explore
  • Plan
  • Book & Manage
  • Experience
  • Help

Popular searches

  • Manage booking
  • Check in
  • Flight status
  • Flight schedule
  • Book a flight
  • Contact us
  • Home
  • Plan
  • Travel Services
  • Msafiri Connect

Msafiri Connect

Kenya Airways has scored a first by unveiling “Msafiri Connect”a new self-booking tool for corporate travel managers, small and medium enterprise,s and Travel Agents.

This is an easy to use online booking tool encompassed with multiple search options, well defined payment mechanisms to suit guests’ business operations and to ease the booking process.

By signing up Msafiri Connect, your company executives will enjoy great benefits and the best customer experience. Kenya Airways is always delighted to please our customers giving them more reasons to fly with us.

Msafiri Connect Comes with Great Benefits for your Company and Travelers among them:

  • Free set-up charges
  • No transaction fees
  • Access to KQ’s lowest fares
  • Flexibility in managing Travel
  • It can be accessed from anywhere anytime
  • Customized reporting - all via a password-protected website
  • Msafiri Connect Free training

Msafiri Connect FAQs

A fully web-based booking engine encompassed with multiple search options and well defined payment mechanisms to suite your business operations and enhance look and feel to ease the booking process.

User authentication during login:

  • Multiple Availability Display
  • Fare based display
  • Flight based display
  • Cancel full or part of the itinerary o Reschedule flights
  • Time Limit booking facility o Intuitive user interface
  • Automatic Refunds
  • Promotional Fares
  • Multiple payment options
  • On-account
  • Credit Card
  • M-PESA (for Kenya)
  • Invoice
  • Register online on www.kenya-airways.com/msafiriconnect. A KQ account manager will contact you once they receive the application form
  • Your registration form will go through an internal approval process which take approximately five (5) days 
  • A KQ account manager will conduct end user training for the potential customer. In addition, during this session, a contract will be submitted to the customer for sign off.
  • Access credentials will be sent to the user upon successful user training

Msafiriconnect is currently available in English ONLY. Other languages will be introduced later on.

Any customer that has: 

  • Filled in and submitted the registration form online
  • KQ Customer Contract signed by the Customer(Agent) and KQ
  • Undergone end user training

All KQ flights are eligible inclusive of code shares and interline.

You will need to have:

  • Internet connection – minimum 512kbps

    go to: www.kenya-airways.com/en/msafiri-connect/

     Internet browser:
  • Firefox version 32
  • Chrome version 37
  • Safari 7 latest version
  • IE versions 10 and above

Registration Form

Msafiri Connect , the excellent value for your business travel programs.

Register Now

Make Bookings

For Msafiri Connect bookings

Click here

Administration Module

How do I manage my account?

Login here
Newsletter

Get the Latest Offers

  • About us
  • Awards
  • Careers
  • Our Partners
  • Press Releases
  • Sustainability

Kenya Airways

  • About us
  • Awards
  • Careers
  • Our Partners
  • Press Releases
  • Sustainability
  • KQ Cargo
  • KQ Pride Centre
  • KQ Holidays
  • Fahari Aviation
  • Msafiri Magazine
  • JamboJet
  • Ground handling Services

KQ Group Brands

  • KQ Cargo
  • KQ Pride Centre
  • KQ Holidays
  • Fahari Aviation
  • Msafiri Magazine
  • JamboJet
  • Ground handling Services
  • Route Map
  • Africa
  • Asia
  • America
  • Europe
  • Middle East

Our Destinations

  • Route Map
  • Africa
  • Asia
  • America
  • Europe
  • Middle East
  • Contact us
  • Name Change
  • FAQs
  • Travel Requirements
  • Special Assistance
  • KRA Clearance for Passengers

Help

  • Contact us
  • Name Change
  • FAQs
  • Travel Requirements
  • Special Assistance
  • KRA Clearance for Passengers

  • NDC Trade Portal
  • ADM Trade Portal
  • Group Booking
  • Corporate Travel
  • Affiliate Program

Useful Links

  • NDC Trade Portal
  • ADM Trade Portal
  • Group Booking
  • Corporate Travel
  • Affiliate Program
  • About Asante
  • Join Asante
  • Tier and Benefits
  • Asante Partners
  • Earning

Loyalty Program

  • About Asante
  • Join Asante
  • Tier and Benefits
  • Asante Partners
  • Earning
  • Nairobi
  • London
  • Mombasa
  • Johannesburg
  • New York

Popular Destinations

  • Nairobi
  • London
  • Mombasa
  • Johannesburg
  • New York
  • Change Booking
  • Check-in
  • Refund Form
  • Upgrade Flight
  • Delay and Cancellations

Manage

  • Change Booking
  • Check-in
  • Refund Form
  • Upgrade Flight
  • Delay and Cancellations

Travel made simpler.
Book and manage flights on the go!

  • Google Playstore
  • Apple App Store

Follow us

Leading Airline
Leading Airline Inflight Magazine
Leading Airline Business Class
Leading Airline Brand

Privacy PolicyConditions of CarriageWebsite Security PolicyBrowser CompatibilityCookie PolicyCustomer Service PlanContingency PlanOptional Fees24 Hours Refund Policy

© 2025 Kenya Airways PLC. All rights reserved.

Browser Compatibility Notice

The browser you are using is not supported.

For the best website experience, please view the website within Google Chrome, Firefox, or Microsoft Edge.

  • Download Google Chrome
  • Download Firefox
  • Download Microsoft Edge

Set your preferences

Country

    Language

      Browser Compatibility Notice

      The browser you are using is not supported.

      For the best website experience, please view the website within Google Chrome; Firefox; or Microsoft Edge.

      • Download Google Chrome
      • Download Firefox
      • Download Microsoft Edge