• UK Electronic Travel Authorisation Requirement

    Read More
Logo
  • KQ Holidays
  • About Us
  • +254 711 024 747
Our Destinations
  • Africa
  • Europe
  • Asia
  • America
  • Middle East
View All
KQ Holidays
  • Kenya Offers
  • UAE Offers
  • UK Offers
  • Safari Tours
  • Top Cities Offers
View More

Popular Destinations

  • Nairobi
  • Kilimanjaro
  • Johannesburg
  • Entebbe
  • Accra
View More

Long-Haul Destinations

  • Paris
  • Dubai
  • Guangzhou
  • London
  • Amsterdam
View More
london-gatwick

Starting July 2nd 2025, fly direct from Nairobi to London Gatwick

Book Now
Find your next dream holidays

Find your next dream holidays

Discover where we fly to

Discover where we fly to

Travel Information
  • Travel Requirements
  • eTA for Travel in Kenya
  • Comfort & Tips
  • Codeshare Partners
  • SkyTeam Alliance
View More
Baggage Information
  • Hand Baggage
  • Baggage Allowances
  • Pet Carriage
  • Baggage Restrictions
  • Lost or Delayed Baggage
View More
Travel Services
  • Meet & Greet
  • Kool Flyers’ Club
  • Charter Flights
  • Corporate Travel
  • Group Booking
Special Care
  • Unaccompanied Minors
  • Infant & Toddlers
  • Expectant Mothers
  • Medical & Special Support
  • Special Meals
View More
Electronic Travel Authorisation (eTA) in Kenya

Electronic Travel Authorisation (eTA) in Kenya

Learn more
Travel Requirements

Travel Requirements

Medical Escort & Facilitation

Medical Escort & Facilitation

Search & Book
  • Book Flight
  • Flight Timetable
  • Where We Fly
  • Flight Deals
Booking Online
  • Our Seats
  • Time To Think
  • Payment Methods
Manage Booking
  • Change Booking
  • Upgrade Flight
  • Refunds
  • Delay & Cancellations
Post Booking
  • Check In
  • Flight Status
  • Airport Transfers
  • KQ Safari Data
KQ Safari Data

KQ Safari Data

Order data plan now
Check-in online

Check-in online

Best Price Guarantee

Best Price Guarantee

On-board
  • In-flight Entertainment
  • Duty Free Shopping
  • Class of Service
  • Meal Options
View More
Seat Selection
  • Economy Max
  • Economy Comfort
  • Extra Legroom
  • Preferred Seats
  • Seat FAQs
View More
At The Airport
  • SkyPriority
  • Lounge Services
  • Baggage Drop-off Services
  • Kiosk Check-in
Our Aircraft
  • Boeing 787-8
  • Boeing 737-800
  • Boeing 737-300F
  • Embraer-E190
kq-duty-free

KQ Duty Free

Shop Now
Experience Seat Comfort

Experience Seat Comfort

Special Meal Services

Special Meal Services

Loyalty Program

  • Asante Rewards

  • Join Asante

  • About Asante

  • Tier and Benefits

  • Partners

Membership

  • Platinum

  • Gold

  • Ruby

  • Silver

Help

  • FAQs

  • Contacts

  • Terms & Conditions

Loyalty Program Featured

Asante Rewards

Join our Loyalty Program
Asante Rewards FAQs

Asante Rewards FAQs

Asante Membership Benefits

Asante Membership Benefits

Your Trip
  • Check In
  • Flight Status
  • Upgrade Flight
  • Change Booking
  • Baggage Track & Trace
  • Refunds
  • Flight Schedule
FAQs
  • Travel Alerts
  • Travel Requirements
  • Flight Delay & Cancellations
  • Baggage Allowances
  • Infant & Toddlers
  • Seat FAQs
  • KQ Holidays

Support

  • Customer Support
  • Share your Feedback
  • EU Passenger Rights
  • Optional Fees
  • Special Assistance
  • Meal Options
  • About Us
  • Loyalty Program

Customer Excellence Center

Open 24 hours


Global Tel

+254 734 104 747

Global Mobile

+254 711 024 747

Global WhatsApp

+254 705 474 747

Quick links

  • Explore
  • Plan
  • Book & Manage
  • Experience
  • Help

Popular searches

  • Manage booking
  • Check in
  • Flight status
  • Flight schedule
  • Book a flight
  • Contact us
  • Home
  • Book & Manage
  • Booking Online
  • Payment Methods
  • Other Methods of Payment (AMOPs)

Mobile Banking or Bank transfer

This form of payment is currently available in the Kenya, Nigeria and a few selected African countries. It is a real time 24-hour digital payment solution that allows for bank-to-bank transfers at a low cost. it is easy to use, fast, convenient, secure and affordable. This option is available Online Banking, Mobile App and USSD Mobile Banking.

Cash payment

You can pay by cash after you have made your online booking. You then pay and retrieve your ticket at a Kenya Airways ticket office. Important to note there is usually a fee charged for cash payments. If you wish to pay at the ticket office, make sure to bring along the booking confirmation or booking code that you received by e-mail. Please note: Not all ticket offices accept cash payments.

Online banking, also known as ‘Real Time Online Banking’ (RTOB), allows you to shop and pay online safely and easily. Payment services include the below:

 

Other Methods of Payment (AMOPs)

Giropay is an Internet payment System in Germany, based on online banking. This payment method allows customers to buy securely on the Internet using direct online transfers from their bank account. Once payment is confirmed, the amount will be debited from your account. Once the bank informs us that payment has been made, we will send your e-ticket to you by e-mail.

SOFORT Bank Transfer is a convenient and reliable payment method. It allows for direct and secure payments using personal online banking credentials, with businesses receiving real-time transaction confirmation. Once payment is confirmed, the amount will be debited from your account. Once the bank informs us that payment has been made, we will send your e-ticket to you by e-mail.

China Union Pay or by its abbreviation, CUP or UPI internationally, is a Chinese state-owned financial services corporation headquartered in Shanghai, China. It provides bank card services and a major card scheme in mainland China. Enter all necessary details and confirm your booking. Once your payment has been authorized, you will be sent an e-ticket and payment confirmation by e-mail.

Newsletter

Get the Latest Offers

  • About us
  • Awards
  • Careers
  • Our Partners
  • Press Releases
  • Sustainability

Kenya Airways

  • About us
  • Awards
  • Careers
  • Our Partners
  • Press Releases
  • Sustainability
  • KQ Cargo
  • KQ Pride Centre
  • KQ Holidays
  • Fahari Aviation
  • Msafiri Magazine
  • JamboJet
  • Ground handling Services

KQ Group Brands

  • KQ Cargo
  • KQ Pride Centre
  • KQ Holidays
  • Fahari Aviation
  • Msafiri Magazine
  • JamboJet
  • Ground handling Services
  • Route Map
  • Africa
  • Asia
  • America
  • Europe
  • Middle East

Our Destinations

  • Route Map
  • Africa
  • Asia
  • America
  • Europe
  • Middle East
  • Contact us
  • Name Change
  • FAQs
  • Travel Requirements
  • Special Assistance
  • KRA Clearance for Passengers

Help

  • Contact us
  • Name Change
  • FAQs
  • Travel Requirements
  • Special Assistance
  • KRA Clearance for Passengers

  • NDC Trade Portal
  • ADM Trade Portal
  • Group Booking
  • Corporate Travel
  • Affiliate Program

Useful Links

  • NDC Trade Portal
  • ADM Trade Portal
  • Group Booking
  • Corporate Travel
  • Affiliate Program
  • About Asante
  • Join Asante
  • Tier and Benefits
  • Asante Partners
  • Earning

Loyalty Program

  • About Asante
  • Join Asante
  • Tier and Benefits
  • Asante Partners
  • Earning
  • Nairobi
  • London
  • Mombasa
  • Johannesburg
  • New York

Popular Destinations

  • Nairobi
  • London
  • Mombasa
  • Johannesburg
  • New York
  • Change Booking
  • Check-in
  • Refund Form
  • Upgrade Flight
  • Delay and Cancellations

Manage

  • Change Booking
  • Check-in
  • Refund Form
  • Upgrade Flight
  • Delay and Cancellations

Travel made simpler.
Book and manage flights on the go!

  • Google Playstore
  • Apple App Store

Follow us

Leading Airline
Leading Airline Inflight Magazine
Leading Airline Business Class
Leading Airline Brand

Privacy PolicyConditions of CarriageWebsite Security PolicyBrowser CompatibilityCookie PolicyCustomer Service PlanContingency PlanOptional Fees24 Hours Refund Policy

© 2025 Kenya Airways PLC. All rights reserved.

Browser Compatibility Notice

The browser you are using is not supported.

For the best website experience, please view the website within Google Chrome, Firefox, or Microsoft Edge.

  • Download Google Chrome
  • Download Firefox
  • Download Microsoft Edge

Set your preferences

Country

    Language

      Browser Compatibility Notice

      The browser you are using is not supported.

      For the best website experience, please view the website within Google Chrome; Firefox; or Microsoft Edge.

      • Download Google Chrome
      • Download Firefox
      • Download Microsoft Edge