ETA no Longer Required for African and Most Caribbean Citizens

Learn More
  • UK Electronic Travel Authorisation Requirement

    Read More
Logo
  • About Us
  • +254 711 024 747
Our Destinations
  • Africa
  • Europe
  • Asia
  • America
  • Middle East
View All
Discover Nairobi
  • London Gatwick to Nairobi
  • London Heathrow to Nairobi
  • Paris to Nairobi
  • Amsterdam to Nairobi
  • New York to Nairobi
View More

Popular Destinations

  • Mombasa
  • Nairobi
  • Entebbe
  • Johannesburg
  • Zanzibar
View More

Long-Haul Destinations

  • New York
  • Dubai
  • London
  • Paris
  • Amsterdam
View More
london-gatwick

Fly Direct from Nairobi to London Gatwick 3x Weekly

Book Now
Discover Where we Fly to

Discover Where we Fly to

Travel Information
  • Travel Requirements
  • eTA for Travel in Kenya
  • Comfort & Tips
  • Codeshare Partners
  • SkyTeam Alliance
View More
Baggage Information
  • Hand Baggage
  • Baggage Allowances
  • Pet Carriage
  • Baggage Restrictions
  • Lost or Delayed Baggage
View More
Travel Services
  • Meetings, Incentives, Conventions & Exhibitions (MICE)
  • Kool Flyers’ Club
  • Group Booking
  • Corporate Travel
  • Charter Flights
  • Meet & Greet
Special Care
  • Unaccompanied Minors
  • Infant & Toddlers
  • Expectant Mothers
  • Medical & Special Support
  • Special Meals
View More
kq-esim-data-solution

Kenya Airways eSIM Data Solution

Learn more
Travel Requirements

Travel Requirements

Medical Escort & Facilitation

Medical Escort & Facilitation

Search & Book
  • Book Flight
  • Flight Timetable
  • Where We Fly
  • Flight Deals
Booking Online
  • Our Seats
  • Time To Think
  • Payment Methods
Manage Booking
  • Change Booking
  • Upgrade Flight
  • Refunds
  • Delay & Cancellations
Post Booking
  • Check In
  • Flight Status
  • Airport Transfers
  • Car Rentals
time-to-think

Time to Think gives you the flexibility to reserve your fare and pay later at your own convenience.

Learn More
Check-in Online

Check-in Online

Upgrade Flights

Upgrade Flights

On-board
  • In-flight Entertainment
  • Duty Free Shopping
  • Class of Service
  • Meal Options
View More
Seat Selection
  • Economy Max
  • Economy Comfort
  • Extra Legroom
  • Preferred Seats
  • Seat FAQs
View More
At The Airport
  • SkyPriority
  • Lounge Services
  • Baggage Drop-off Services
  • Kiosk Check-in
Our Aircraft
  • Boeing 787-8
  • Boeing 737-800
  • Boeing 737-300F
  • Embraer-E190
kq-duty-free

KQ Duty Free

Shop Now
Experience Seat Comfort

Experience Seat Comfort

Special Meal Services

Special Meal Services

Loyalty Program

  • Asante Rewards

  • Join Asante

  • About Asante

  • Tier and Benefits

  • Partners

Membership

  • Platinum

  • Gold

  • Ruby

  • Silver

Help

  • FAQs

  • Contacts

  • Terms & Conditions

Loyalty Program Featured

Asante Rewards

Join our Loyalty Program
Asante Rewards FAQs

Asante Rewards FAQs

Asante Membership Benefits

Asante Membership Benefits

Your Trip
  • Check In
  • Flight Status
  • Upgrade Flight
  • Change Booking
  • Baggage Track & Trace
  • Refunds
  • Flight Schedule
FAQs
  • Travel Alerts
  • Travel Requirements
  • Flight Delay & Cancellations
  • Baggage Allowances
  • Infant & Toddlers
  • Seat FAQs
  • Our Payment Methods

Support

  • Share your Feedback
  • Contact us
  • Legal Information
  • Optional Fees
  • Special Assistance
  • Meal Options
  • About Us
  • Loyalty Program

Customer Excellence Center

Open 24 hours


Global Tel

+254 734 104 747

Global Mobile

+254 711 024 747

Global WhatsApp

+254 705 474 747
Share your Feedback

Share your Feedback

Quick links

  • Explore
  • Plan
  • Book & Manage
  • Experience
  • Help
  • Book a flight
  • Customer Help

Popular searches

  • Manage booking
  • Check in
  • Flight status
  • Flight schedule
  • Book a flight
  • Contact us
  • Home
  • Book & Manage
  • Booking Online
  • Payment Methods
  • Other Methods of Payment (AMOPs)

Other Methods of Payment (AMOPs)

Mobile Banking or Bank Transfer

This form of payment is currently available in the Kenya, Nigeria and a few selected African countries. It is a real time 24-hour digital payment solution that allows for bank-to-bank transfers at a low cost. it is easy to use, fast, convenient, secure and affordable. This option is available for online banking, mobile apps, and USSD mobile banking.

Cash Payment

You can pay by cash after you have made your online booking. You then pay and retrieve your ticket at a Kenya Airways ticket office. Important to note: there is usually a fee charged for cash payments. If you wish to pay at the ticket office, make sure to bring along the booking confirmation or booking code that you received by e-mail. Please note: Not all ticket offices accept cash payments.

Online banking, also known as ‘Real Time Online Banking’ (RTOB), allows you to shop and pay online safely and easily. Payment services include the below:

 

We accept PayPal as one of the convenient online payment methods. Customers with a PayPal account can make payments on our website and confirm their ticket payment securely. Once the payment confirmation is received, we will issue the electronic ticket to the customer via email.

China Union Pay or by its abbreviation, CUP or UPI internationally, is a Chinese state-owned financial services corporation headquartered in Shanghai, China. It provides bank card services and a major card scheme in mainland China. Enter all necessary details and confirm your booking. Once your payment has been authorized, you will be sent an e-ticket and payment confirmation by e-mail.

Alipay is a third-party mobile and online payment platform headquartered in Shanghai, China. It operates as a digital wallet offering Mobile payments via QR codes (scan to pay) and peer-to-peer transfer.

Once your payment has been authorized, you will be sent an e-ticket and payment confirmation by e-mail.

WeChat Pay is the mobile payment and digital wallet service in China which allows you to make payments by scanning QR code.

Once your payment has been authorized, you will be sent an e-ticket and payment confirmation by e-mail.

iDEAL is a bank-based online payment method that allows consumers in the Netherlands to pay directly through their own bank.

When making a purchase online:

  • Select iDEAL as the payment method.
  • You’re redirected to your bank’s online banking environment.
  • After logging in, confirm the payment.
  • The transaction is processed instantly, and once we receive payment confirmation, you will be sent an e-ticket and payment confirmation by e-mail.
Newsletter

Get the Latest Offers

Subscribe and be the first to receive news and exclusive offers.
Multiple or single choice
  • About us
  • Awards
  • Careers
  • Our Partners
  • Press Releases
  • Sustainability

Kenya Airways

  • About us
  • Awards
  • Careers
  • Our Partners
  • Press Releases
  • Sustainability
  • KQ Cargo
  • KQ Pride Centre
  • Fahari Aviation
  • JamboJet
  • Msafiri Magazine
  • Ground Handling Services

KQ Group Brands

  • KQ Cargo
  • KQ Pride Centre
  • Fahari Aviation
  • JamboJet
  • Msafiri Magazine
  • Ground Handling Services
  • Route Map
  • Africa
  • Asia
  • America
  • Europe
  • Middle East

Our Destinations

  • Route Map
  • Africa
  • Asia
  • America
  • Europe
  • Middle East
  • Share your Feedback
  • Contact us
  • Name Change
  • Travel Requirements
  • Special Assistance
  • FAQs
  • KQ eSIM Safari Data

Help

  • Share your Feedback
  • Contact us
  • Name Change
  • Travel Requirements
  • Special Assistance
  • FAQs
  • KQ eSIM Safari Data

  • NDC Trade Portal
  • ADM Trade Portal
  • Group Booking
  • Corporate Travel
  • Affiliate Program

Useful Links

  • NDC Trade Portal
  • ADM Trade Portal
  • Group Booking
  • Corporate Travel
  • Affiliate Program
  • About Asante
  • Join Asante
  • Tier and Benefits
  • Asante Partners
  • Earning

Loyalty Program

  • About Asante
  • Join Asante
  • Tier and Benefits
  • Asante Partners
  • Earning
  • Nairobi
  • Mombasa
  • London Gatwick
  • Cape Town
  • New York

Popular Destinations

  • Nairobi
  • Mombasa
  • London Gatwick
  • Cape Town
  • New York
  • Change Booking
  • Check-in
  • Refund Form
  • Upgrade Flight
  • Delay and Cancellations

Manage

  • Change Booking
  • Check-in
  • Refund Form
  • Upgrade Flight
  • Delay and Cancellations

Travel made simpler.
Book and manage flights on the go!

  • Google Playstore
  • Apple App Store

Follow us

Leading Airline
Leading Airline Brand
Leading Airline Business Class
Leading Airline Inflight Magazine

Privacy StatementConditions of CarriageWebsite Security StatementBrowser CompatibilityCookie PolicyCustomer Service PlanContingency PlanOptional Fees24 Hours Refund StatementEU Passenger RightsThai Passenger Rights

© 2025 Kenya Airways PLC. All rights reserved.

Browser Compatibility Notice

The browser you are using is not supported.

For the best website experience, please view the website within Google Chrome, Firefox, or Microsoft Edge.

  • Download Google Chrome
  • Download Firefox
  • Download Microsoft Edge

Set your preferences

Country

    Language

      Browser Compatibility Notice

      The browser you are using is not supported.

      For the best website experience, please view the website within Google Chrome; Firefox; or Microsoft Edge.

      • Download Google Chrome
      • Download Firefox
      • Download Microsoft Edge