Kenya Airways customers to benefit from new application which enables itinerary planning for customers, travel agents worldwide
NAIROBI, 22 September 2011….Customers of the national carrier Kenya Airways can now use an online application that enables them to plan their travel to various destinations around the world in advance.
The user-friendly application was developed by SkyTeam, the global airline alliance, of which Kenya Airways is a member, and allows customers to create their own Round-The-World itinerary using the extensive networks of all fourteen SkyTeam member airlines.
Round-The-World Planner will also enable travel agents to make bookings through a dedicated SkyTeam website.
Two versions of the Round the World planner have been developed. Both enabling customers to build tailor made itineraries in compliance with SkyTeam’s Round the World fare products, terms and conditions.
KQ customers will access the application via the recently refreshed skyteam.com website. A customized version for travel agents can be accessed via the newly created dedicated skyteam.biz website.
The Round the World Planner is another example of SkyTeam’s focus on actively improving products and services for its customers.
“With hundreds of destinations to choose from, SkyTeam can take our customers wherever they want to go, whenever they want to go, whether they are traveling for business or pleasure,” said Mauro Oretti, SkyTeam’s Vice President of Sales & Marketing.
He added, “Our new planner has been developed to maximize customers’ potential travel opportunities, whilst minimizing the complexity of planning a Round the World itinerary.”
The SkyTeam Round the World planner intuitively guides users through every step of planning an itinerary. Once saved, the itinerary can be printed or emailed.
In addition, customers can book their preferred travel plans via their travel agent or any SkyTeam member airline. Future phases of the application will feature real-time flight availability and prices and the ability to book online via SkyTeam.com.
SkyTeam is a global airline alliance providing customers from member airlines access to an extensive global network with more destinations, more frequencies and more connectivity. Passengers can earn and redeem Frequent Flyer Miles throughout the SkyTeam network. SkyTeam member airlines offer customers over 465 lounges worldwide. The fourteen members are: Aeroflot, Aeroméxico, Air Europa, Air France, Alitalia, China Eastern, China Southern, Czech Airlines, Delta Air Lines, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, TAROM and Vietnam Airlines. SkyTeam offers its 474 million annual passengers a worldwide system of over 14,000 daily flights to 916 destinations in 169 countries.