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Kenya Airways and MTN Uganda launch new tickets payment option


Kampala, August 28, 2013...Kenya Airways and MTN Uganda have entered a new strategic partnership that allows their customers in Uganda to pay for their air tickets through the MTN Mobile Money electronic money transfer platform.


The innovative payment option that was launched by the two firms in Kampala today is an effort to tap into developments in Information and Communication Technology to improve customer experience.



Mr. Ernst Fonternel MTN Chief Marketing Officer , Mr. Phrase Lubega, MTN Head of Mobile Money,  KQ s Henry Obare and  Rose Kiseli, KQ Country Manager and  Mr Moses Eswalu KQ/MTN customer.  


Speaking during the launch, Kenya Airways’ Head of Information Systems Development Henry Obare noted that it will allow the airline’s customers to plan and pay for their travel wherever they are.


It follows the successful deployment of a similar payment option in neighbouring Kenya, where customers can pay for their tickets through M-PESA, a mobile money transfer system by Safaricom.


“In line with our brand promise of consistently delivering a world class experience, Kenya Airways is striking strategic partnerships across our markets that will enable us to harness technological advances to provide an unmatched service,” Mr Obare added.



Mr Moses used MTN Mobile Money to purchase a Kenya Airways Ticket to Nairobi soon after the product was launched.  


 With the launch of the MTN Mobile Money payment option, customers can book and pay for their tickets virtually, without having to visit Kenya Airways’ offices or travel agents. In addition to this, they can check in online.


The Chief Marketing Officer at MTN Uganda Ernst Fonternel said that the new partnership with Kenya Airways would afford their customers convenience and with speed.


Kenya Airways operates 5 times daily flights between Uganda’s Entebbe International Airport and its hub in Nairobi, and serves over 50 African destinations. 


About Kenya Airways 

Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to over 59 destinations worldwide, 40 of which are in Africa and carries over three million passengers annually. It continues to modernize its fleet with its 41 aircraft fleet being one of the most modern in Africa. The on-board service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10. In 2010, it scooped top awards at the Africa Investor (Ai) Tourism Investor Awards and was declared the Business Airline of the Year in Africa. Kenya Airways takes pride for being in the fore front of connecting Africa to the world and the World to Africa through its hub Jomo Kenyatta International Airport.



About MTN Uganda 

Launched in 1998, MTN Uganda is the leading communications operator in Uganda, offering Mobile and Fixed telecommunications, Mobile Money Services and Internet Service Provisioning. As of 30 June 2013, MTN Uganda recorded 8 million subscribers across Uganda. Visit us at www.mtn.co.ug and for our football fans www.mtnfootball.com. Customers can also follow us on www.youtube.com/mtnug and www.twitter.com/mtnugandacare for assistance.