Mobile Checkin FAQs
What is Mobile Checkin?
What type of device can I use to access Mobile Check-in?
What services are offered on mobile checkin?
What languages are available for Mobile Check-In?
Who can use Mobile Check-in?
Which flights are eligible?
How do I access the Kenya Airways mobile site?
How does Mobile Check-in work?
What is a mobile boarding pass?
How do I get my mobile boarding pass?
How many Electronic Boarding Passes can be downloaded to a single mobile for travel on the same flight?
How do I choose a seat when I check in on my mobile?
Can the Mobile Check-In Confirmation serves as Boarding Pass?
Can I cancel my check-in on mobile after receiving the mobile confirmation?
When do I have to be at the departure gate?
How can I find out the departure gate for my flight?
Are there any special aspects regarding the security checks?
How does the boarding procedure at the gate work?
What is the procedure at Security before entry into the departure lounge?
Can I go straight to the gate for boarding even if I have additional baggage?
Do I need a paper boarding pass if I have checked in using Mobile Check-in?
How can I get a printed boarding pass if needed?
How do I access missing features on the mobile site?
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