Transporting your pet can be a stressful experience for both
you and your beloved pet. Kenya Airways is committed to providing caring,
comfortable, stress-free service for both of you.
The carriage of pets in the aircraft cabin is not
Only cats and dogs will be accepted through Kenya Airways Cargo with an Airway bill and
all the other necessary documentation.
As advance arrangements for
pet travel services are required, please alert your travel agent or local Kenya Airways office at the time of booking that you will be traveling with your pet
to ensure an easy journey for all. Our staff will check on space availability
and provide advice on the regulations and requirements for the carriage of pets
to your country of destination and/or transit
For charges contact the cargo department on +254 733 207 226 or +254 733 267 057 or
interline carriage is involved, please note that on-carriage of pets must comply
with other carrier's rules and regulations.
and Health Requirements:
Please ensure that you have the following
documents ready for your pet, at least seven days prior to departure:
- Valid export/import permits from the relevant governments of your
- Valid airway bill
- Valid health and rabies vaccination certificates from appropriate government
authorities of your destination/transit countries.(For dogs, rabies and parvo virus vaccinations are required).
- Any additional or special documents that may be required by governments of
your destination/transit countries
Note: Please also ensure that your pet
meets the appropriate quarantine requirements. Your pet may be subjected to
quarantine on arrival at your expense. The quarantine period may vary, at the
discretion of your destination(s) veterinary authorities.
Comfort and Care
Animals travel under less
stress when they become accustomed to their shipping container before they
travel. To familiarise your pet with its container, place a favourite toy or
treat inside the containers to create a positive and comfortable
Whenever possible, book a direct, non-stop flight and avoid
holiday or weekend travel. Consider schedules that minimise temperature
extremes—for example, try to avoid travel during excessively hot or cold
periods. Morning or evening flights are preferable during the summer
Container RequirementsThe design and
construction of the container must conform to IATA LIVE ANIMALS REGULATIONS. In
general, you will have to provide your pet with a correct-sized,
well-ventilated, and leak-proof container which meets the following
- It is strong enough to prevent damage by the pet.
- Leak proof, securely fastened and well ventilated.
- Spacious enough to allow the pet to stand in the natural position, turn around and lie down.
- The container should be labelled or imprinted on three sides with a "This way up" orientation and on one side with "Live Animal" label.
- Suitable pet containers are usually available in most
professional pet stores. Feeding and watering instructions must be affixed to
the container. As our handling agents would like to address your pet by their
name, it would be useful if you could indicate your pet's name on the container,