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Having trouble checking in online?
Please fill in the form below and we shall strive to assist you.

Thank you

Kenya Airways
DETAILS
1. * Full Names (as appears on e-ticket) :
2. * Email address:
3. * Departure City:
4. * Final Destination City:
5. * Which date did you try to check in online? (dd/mm/yyyy)
6. * At what time did you try to check in? (Local time at departure city)
7. * Flight number:
8. * Date of flight: (dd/mm/yyyy)
9. * Time of flight: (Local time at departure city)
10. * E-ticket or booking confirmation number
11. * Incident description
(Exact wording of the error message which is displayed on the screen)