Transporting your pet can be a stressful experience for both
you and your beloved pet. Kenya Airways is committed to providing caring,
comfortable, stress-free service for both of you.
Pet Travel
Services
The carriage of pets in the aircraft cabin is not
permitted.
All Pets will have to be accepted as Cargo with an Airway bill and
all the other necessary documentation.
Arrangements:
As advance arrangements for
pet travel services are required, please alert your travel agent or local KENYA
AIRWAYS office at the time of booking that you will be traveling with your pet
to ensure an easy journey for all. Our staff will check on space availability
and provide advice on the regulations and requirements for the carriage of pets
to your country of destination and/or transit
points.
Charges:
Pets - together with their
containers - will be treated as Cargo with an airway bill and all other
necessary documentation.
Interline Carriage:
When
interline carriage is involved, please note that on-carriage of pets must comply
with other carrier's rules and regulations.
Essential Documents
and Health Requirements:
Please ensure that you have the following
documents ready for your pet, at least seven days prior to departure:
- Valid export/import permits from the relevant governments of your
destination/transit countries.
- Valid airway bill
- Valid health and rabies vaccination certificates from appropriate government
authorities of your destination/transit countries.
- Any additional or special documents that may be required by governments of
your destination/transit countries
Note: Please also ensure that your pet
meets the appropriate quarantine requirements. Your pet may be subjected to
quarantine on arrival at your expense. The quarantine period may vary, at the
discretion of your destination(s) veterinary authorities.
Comfort and Care
Animals travel under less
stress when they become accustomed to their shipping container before they
travel. To familiarise your pet with its container, place a favourite toy or
treat inside the containers to create a positive and comfortable
association.
Whenever possible, book a direct, non-stop flight and avoid
holiday or weekend travel. Consider schedules that minimise temperature
extremes—for example, try to avoid travel during excessively hot or cold
periods. Morning or evening flights are preferable during the summer
months.
Container RequirementsThe design and
construction of the container must conform to IATA LIVE ANIMALS REGULATIONS. In
general, you will have to provide your pet with a correct-sized,
well-ventilated, and leak-proof container which meets the following
requirements:
- Enough space for them to turn about normally while standing
- Enough space for them to stand and sit erect and lie in a natural
position
- Adequate ventilation on at least 3 sides (with the majority of the
ventilation on the upper part of the container)
- Food and water troughs accessible for replenishment from outside of the
container
- If wooden crates are used, the sides must be at least 0.5 inch
thick
Suitable pet containers are usually available in most
professional pet stores. Feeding and watering instructions must be affixed to
the container. As our handling agents would like to address your pet by their
name, it would be useful if you could indicate your pet's name on the container,
as well.