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Tel: +254-(0)20- 3274747
Safaricom: +254-0711-02-4747
Airtel: +254-0734-10-4747
Fax: + 254-20-336252
Email: reservations@kenya-airways.com

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Welcome to Manage My Booking service.
You can view and print your Kenya Airways/Amadeus booking details, check the flight status for each sector, email your itinerary to yourself or others, view your special meal and seat requests. Please note that this facility is only available for bookings made on this website.

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Kenya

Kenya Contact Details

KENYA

Contact Persons
Area Manager Kenya, Tanzania,Seychelles and South Sudan:	Albert Abwoga
Country Manager:	Joseph Munyeti
Sales Cordinator Western Kenya:	James Mwangi
Sales Mombasa:	Mohamed Hamo
Contact Center Manager	Jacquiline Meroka
Loyalty Programs Manager:	Julius Mburu
Customer Relations Manager	Julie Mandu

City / Town
Nairobi	Head Office Airport North Road, Embakasi P.O. Box: 19002 – 00501 Nairobi , Kenya Tel: + 254-(0)20-6422000 Safaricom: +254-0711-02-2000 Zain: +254-0734-10-2000 Contact Centre (24 hours) Tel : +254 (0) 20 3274747 Safaricom : +254 0711 02 4747 Airtel : +254 0734 10 4747 Email : reservations@kenya-airways.com Flying Blue : Flyingblue.ke@kenya-airways.com Customer relations : customer.relations@kenya-airways.com	JKIA Sales Office Unit 2 - International Departures Tel :+254 (0)20 6423506/8 Duty Service Manager: +254 0733244035 Unit 3 - Domestic Departures Tel : +254 (0)20 6423570 Baggage Services Tel: +254-0737333954 Email:delayedbaggage.nbo@kenya-airways.com
Ticketing Offices	Barclays Plaza Ground Floor, Loita Street P.O. BOX 41010-00100, Nairobi Tel : +254 (0)20 3274100 Safaricom : +254 0711 024 100 Airtel : +254 0734 104 100 Supervisor : Winfred Kariuki Business hrs :0800-1700 (Mon-Fri) / 0800-1300 (Sat)	KQ Holidays Roof-top Parking, Village Market, Limuru Road, Nairobi Tel: 020-7121072 Airtel: 0734 10 2792-93/81-82 Safaricom: 0711 02 2790-93/81-82 Email: villagemarketsales@kenya-airways.com Supervisor: Athman Rajab Business hrs : Mon-Fri (0900-1800) / 0900-1500 (Sat)
	Sarit Center Sales and Ticketing Office Lower ground floor, Sarit Centre, Westlands, off Waiyaki way Tel: +254-(0)20-642 2465/66 Safaricom: +254-0711-02-2465/66 Airtel: +254-0734-10-2465/66 Supervisor: Onesmus Muthoka Business hrs: Mon-Fri 0900hrs -1800hrs Saturdays : 0900-1500hrs
	Yaya Centre Sales and Ticketing Office Ground Floor Yaya Centre Tel: +254(0)20-6422802/05 or +254711022802/5 or +254734102802/05 Business Hrs: Mon-Fri 0900hrs-1800hrs Saturdays: 0900hrs-1500hrs
Kisumu	Kenya Airways Kisumu Town Office P.O. Box: 1427 Kisumu Safaricom: +254 711 026001/2/4 or 0711022090 Airtel: +254 734 106001/2 Email: kis.sales@kenya-airways.com	Kenya Airways Kisumu Airport Office Airtel: + 254 734 102665 Safaricom: +254 711 022665 Email: kis.sales@kenya-airways.com
Mombasa	Kenya Airways Nyali Sales Office Mombasa P. O. Box 99302 - 80107 Nakumatt Nyali Complex Mombasa, Kenya Tel: +254-41- 2125251-4 Airtel: +254-0734-10-5251/4 Telcom Wireless: +254 020 3579203 Cell Phone [Direct]: +254 0734105251-4 Working Hours: From 0800 hrs – 1800 hrs 0830 hrs – 1500 hrs (Saturday)	Kenya Airways Moi International Airport Sales Office P. O. Box 99302 - 80107 Moi International Airport Mombasa, Kenya Tel: +254-41-2125529/3505500 Airtel: +254-0734-10-5529/5500 Telcom Wireless: +254 020 3579204 Cell phone: 0725 516 329 or 0734 105529 Working Hours: From 0500 hrs – 2100 hrs (Daily)
	Mombasa Sales Office – Nkrumah Road City Center P.O. Box 99302 - 80100, Email: Mombasa.Sales@kenya-airways.com Tel: + 254-41-2125201/5239/5450/0734105450/2313542 Cellphone:0734104747/1/2/4/5/6/0711024747 Working Hours: Monday – Friday: 08.15 am – 05.00 pm Saturday: 08.15 am – 12.00 pm Sunday & Public Holiday: Closed
Malindi	Kenya Airways Malindi Office Lamu Road opps Barclays Bank Blue Marlin Shopping Arcade Tel: 0723786314,EXT:5223 Email: malindigroup@kenya-airways.com	Malindi Airport Duty Controller: Eric. G. Mukira Cellphone: 0734102851/61. Email: malindigroup@kenya-airways.com
Eldoret	Email: eldoret.sales@kenya-airways.com Tel : 0734102883 / 0711022883	Eldoret International Airport Main Terminal Building
Kenya Airways Cargo	Cargo reservations Tel:+254 - (0)20 -6423411/12/14/17/28/29/31/32/37/39/15/16/20 Customer Service KAHL Tel: +254 - (0)20 - 6423053/54/63/57/65 Customer service ACHL IMPORTS Tel: +254 - (0)20 - 6423102/3/6/3077/78/79 Customer service deliery Tel: +254 - (0)20 - 6423251/3092/3064/3089/ Customer service AOA Tel: +254 - (0)20 - 6423090/81/83 KAHL Acceptance. Tel: +254 - (0)20 - 6423081/83/76/3116/3016 Imports Customer Service contacts: Tel: +254 - (0)20 - 6423102 - 6, +254 - (0)20 - 6423077/9 Mobile: +254-735-202802 Email: cargo.customerservices@kenya-airways.com Website: www.kqcargo.com

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